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cPanel license issue

Discussion in 'General Discussion' started by Netcrusher, Feb 16, 2014.

  1. Netcrusher

    Netcrusher Active Member

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    Hello!

    I have a cPanel server running on a VPS, having the IP: *.*.*.250
    This is the main's server IP, and the license is active.

    I added some more IPs to the server, from *.*.*.10 to *.*.*.100.
    Now cPanel says it's trial. I tried reactivating it, but nothing happens.

    What should I do? Thanks!
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

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    contact your license provider
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    It sounds like your server is now making it's connections from a different IP address. You can verify this with the following command:

    Code:
    lynx -dump http://www.cpanel.net/showip.cgi
    You might want to try consulting with your VPS provider so they can ensure the default IP address used for outgoing connections is corrected, or the licensed IP address is modified.

    Thank you.
     
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