cPanel license problem

[mateos]

I can't login on my WHM and Cpanel it says :
This server does not have a valid license. To address this issue, you must contact your hosting provider.

When i check my ip license it is active, i have tried updating my license it stucked.
What can i do?

 

[cPanelMichael]

Hello

Do you notice any specific output when running the "/usr/local/cpanel/cpkeyclt" command?

Thank you.

 

[mateos]

Updating cPanel license...Done. Update Failed!
Error message:
Timed out while connecting to port 995

Building global cache for cpanel...Done

 

[dalem]

make sure port 995 & 2089 are open in your firewall

Never knew that 995 connected to the license server

 

[mateos]

i cant login on whm it shows me this my license is active i cant update my license throw root .
What can i do now please help me.

 

[dalem]

log in via ssh the error you receiving you all ready noted
"Timed out while connecting to port 995"

make sure your firewall is not blocking ports 995 & 2089

 

[mateos]

log in via ssh the error you receiving you all ready noted
"Timed out while connecting to port 995"

make sure your firewall is not blocking ports 995 & 2089

how can i do that?

 

[cPanelMichael]

I suggest installing a third-party firewall management utility such as CSF:

ConfigServer Security & Firewall

Thank you.

 

[dalem]

log in via ssh

verify your main ip
#curl -L http://cpanel.net/showip.cgi

make sure it matches what you think it is

make sure you can resolve the license server
#host auth.cpanel.net

update license
#/usr/local/cpanel/cpkeyclt

if you get an error


telnet the license server
telnet auth.cpanel.net 2089
telnet auth.cpanel.net 995

if they timeout
edit your firewall or IPtables ( this you need to figure out on your own no one here knows what you are running)