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cPanel License Verification System

Discussion in 'General Discussion' started by ed.kalk, Oct 30, 2008.

  1. ed.kalk

    ed.kalk Well-Known Member

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    I found our main IP in the cPanel License Verification System. I am trying to switch the main ip to a new ip and I'm wondering if this cPanel License Verification System needs to be updated. How do I update the record for our license in the cPanel License Verification System?

    Does this have anything to do with the fact that I cannot delete the main ip in cpanel?

    (there is no remove link next to the current main IP)
    and it is in blue....?

    The new IP in in green...?
    (there is an remove link next to this IP) (even though it has everything migrated over to it...):confused:
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    If you change the primary IP address of your server, you will need to update your license accordingly. There are many things that factor into how you would go about doing this. The fastest and most accurate information can be obtained by contacting our Customer Service department directly at cs@cPanel.net - be sure to include the current IP address of your license in your inquiry.

    This would be a function of the cPanel/WHM software itself rather than the licensing mechanisms in place. One cannot remove the main IP address of the server via WHM, but as soon as that is no longer the main IP address of the server, you should be able to remove it.
     
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