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Cpanel login : Access Denied

Discussion in 'General Discussion' started by jayglate, Aug 29, 2001.

  1. jayglate

    jayglate Active Member
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    Cpanel is not accepting the passwords durnign the login prompt. How do we fix it.

    FTP password, works fine, telnet works fine. Cpanel doesn\'t work?
     
  2. Xstream

    Xstream Member

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    Happens to me too, sometimes. Go in the WHM and put in the passsword that you use to login telnet, ftp, etc. Then try logging it and it it doesn\'t work then login the users cpanel using the root password. For example: Username is bobby and the root password is outside, go to the cpanel login page and put booby for the username and then outside for the root password. Go to the page to change the password and type the passsword you use to login the ftp, telnet, etc. Log out and then login bobby using the password you just typed in. Works for me when that issue comes up.
     
  3. jayglate

    jayglate Active Member
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    can\'t login with the root information or with their username and root pw
     
  4. Xstream

    Xstream Member

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    When you go to yourdomain.com/cpanel type in the users username of the account that is having the password problem. Aiight? Now for the password type in your server root password. It should log you in the cpanel/webpanel. If it doesn\'t then you might be doing something wrong or something has changed in the cpanel/webpanel software :/

    later mate. hope that helps you out
     
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