cpanel: Login Attempt Failed!

sintman

Member
Jun 19, 2007
14
0
51
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hello

i have problem logging to cpanel:2082

when using :2086 it logs okay
but when using: 2082 - Login Attempt Failed!

i'm sure that the password is 100% correct coz i use it to login via ftp. and whm, but the problem with cpanel:2082
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,216
13
313
Houston, TX
cPanel Access Level
Root Administrator
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hello

i have problem logging to cpanel:2082

when using :2086 it logs okay
but when using: 2082 - Login Attempt Failed!

i'm sure that the password is 100% correct coz i use it to login via ftp. and whm, but the problem with cpanel:2082
By chance, are you attempting to login to cPanel directly as root?

If not and you have root access to the server, what does /usr/local/cpanel/logs/access_log say when you attempt to login via cPanel?
 

linux7802

Well-Known Member
Dec 14, 2007
232
1
68
cPanel Access Level
Root Administrator
You need to be disable your local machine firewall/antivirus for testing and use server ip address to connect FTP in place of your domain and then try to access FTP account make sure that you are using correct port no which is 21 for FTP and if you are still facing the problem then you need to be contact your hosting provider.
 

gjothesen

Member
Sep 26, 2007
5
0
51
having same issue - cpanel - Login Attempt Failed!

I too am having this same issue. the login will work for "awhile" and then stop working. I tried the suspend unsuspend trick and it didnt work. I do sometimes login with the xtransfer from within WHM.

could that be causing the customers login to have issues?

again, the credentials are correct but the login just stops allowing logins.

any thoughts?

thanks