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cPanel login fails

Discussion in 'General Discussion' started by RField9, Jun 21, 2007.

  1. RField9

    RField9 Registered

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    Keep getting the red "login failed!" error message on 2
    RoutHost bandwidth accounts managed via cPanel. Access
    URL is - http://67.15.12.23:2082

    User & pass are correctly entered, and their license comes
    up valid. Anyone know what is going on?

    Thanks - RF
    :confused:




    -
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is cPhulk enabled? I've found that you can only go into one accounts cPanel via WHM. If you try a second account cPHulk kicks in. But that gives a message about waiting 10 minutes. You didn't have that message did you?

    If this is it, flush the DB from WHM or wait 10.
     
  3. RField9

    RField9 Registered

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    I don't know either of those terms cPhulk or WHM. I presume
    from what you wrote, WHM is what I do now via URL login above.

    I only log into one of my accounts at a time & log back out
    before going into the other one. I'm just saying I have 2
    domains hosted by RoutHost, they use that cPanel gateway,
    and the login is failing today on both accounts.

    I figured if was a cPanel vendor or server issue, somebody
    else here would be encountering it.

    - RF
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You really should be speaking to your host about this then. WebHostManager controls all cPanel accounts on your server.

    The issue I spoke of sounds similar to what your having problems with. I'd open a ticket with your host. ;)
     
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