dstana

Well-Known Member
Jul 6, 2016
96
16
58
Phoenix, AZ
cPanel Access Level
Root Administrator
I'm having an issue on my server with cPanel displaying properly.

Logging in through domain.com/cpanel is successful, but none of the resources display properly. I noticed in the browser console the server is responding with a 401 error for the js and css files on the page.

Any ideas on what causes this and a potential fix?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello @dstana,

Can you verify if you are using a CDN service such as CloudFlare for this domain name? If so, CloudFlare documents the following information on this topic:

The solution is to access the cPanel server on a URL that doesn't proxy through Cloudflare. Please use cPanel's proxy subdomain URL http://cpanel.domain.com and have the DNS point directly to the cPanel server which is a default DNS setting.
Make sure this subdomain is not proxied through Cloudflare (not orange clouded).
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello @dstana,

I'm glad to see that information helped. I've marked this thread as solved.