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CPANEL Login/Password Wont Pop-up

Discussion in 'General Discussion' started by FactoryNet1, Mar 29, 2004.

  1. FactoryNet1

    FactoryNet1 Member

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    Hello, I have a client which recently is having problems logging into cpanel since the login prompt wouldnt pop up. It just seems to be him that is having the problem, most of our other users seems fine. Does anyone know why hes having this problem? Thanks alot in advance! any help is appreciated!
     
  2. haze

    haze Well-Known Member

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    Could really be any number of things.. for instance. 1. He could be blocking access via his firewall or 2. his ISP may be blocking him access to the cpanel port. Perhaps get him to shut down his firewall for a few moments while he connects ( of course get him to make sure his OS is up 2 date first ! ).
     
  3. FactoryNet1

    FactoryNet1 Member

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    thanks alot for the reply, I'll ask him to try that out, but its quite wierd since it only happened right after I updated cpanel's critical security patch and he hasn't changed any settings. Thanks alot :)
     
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