Curious Too

Well-Known Member
Aug 31, 2001
429
1
318
cPanel Access Level
Root Administrator
I have two users who, after upgrading their browsers to IE 6.0, can no longer access their CPanels -- they don't get the login box, instead it immediately goes to the &Access Denied& page. The security settings for their browsers is set to &Automatic Login with Username and Password& for logons. They can access CPanel without any problems using Netscape.

Has anyone else run into this problem?
 

feanor

Well-Known Member
Aug 13, 2001
836
0
316
Are they trying to get in via regular port 80 connection (/controlpanel or /cpanel) ?

Try /etc/rc.d/init.d/cpanel3 restart .......

In your process list is &cpaneld& running?
Is there a process bound to &2083& running as well?

Try killing portsentry and restarting cpanel with the above syntax as well.
 

Curious Too

Well-Known Member
Aug 31, 2001
429
1
318
cPanel Access Level
Root Administrator
Hi CPanel is running and everyone else can access their control panels. The users who have trouble are all running IE 6.0 with Windows XP or Windows ME. They receive the following error messages:

Server: cpaneld/4.4
Connection: close Date: Tue, 12 Mar 2002 21:11:43 -0500 Content-type:
text/html Cache-Control: no-cache Pragma: no-cache


or

The Page Cannot Be Displayed

They can access the control panel using Netscape but not IE 6.0