Cpanel login works, but logging into domain as owner does not. Why is this?

[jhartproductions757]

Greetings.

My Cpanel login works fine, but logging into my domain as owner does not. Why is this? It is saying my username / email is invalid.

 

[cPRex]

Hey there! I'm not completely sure what you mean when you say "logging into my domain as owner" - can you get me more details on what specifically you are trying to log in to? Just make sure to remove any public information such as domain names or IP addresses from your reply.

 

[HostNoc]

I guess you accessed your cPanel from WHM and you are unable to login to cPanel directly. right? if this is the case, try changing password and retry.