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cpanel login

Discussion in 'General Discussion' started by rcwjr, Oct 18, 2010.

  1. rcwjr

    rcwjr Registered

    Oct 16, 2010
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    Hello, I am starting a site with NPC and when I try to enter the cpanel an additional log-in box keeps poping up and not allowing me to get anything done, I click on the "file manger" (for the sake of description) and it goes back to login, Can you point me in the right direction, or is it that I cannot fix the problem from outside ?, Again ,nothing is setup except the pass word for cpanel
    #1 rcwjr, Oct 18, 2010
    Last edited: Oct 18, 2010
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    May 20, 2003
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    Root Administrator
    What browser are you using? That htaccess popup should have a checkbox on it as you must know to Remember Password that you should check if you're on a computer you trust and will use again.

    If you're not the Server Administrator, you might want to check with the person who is. If it's a problem serverside they might have logs with more details on the problem if it's on that end.

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