Cpanel Main Accounts Cannot Receive Email

It's not a bug, it's a feature . It's been like this in cPanel for years and is a consequence of how cPanel use virtual accounts with exim. It's something you simply need to cater for.

 

I just noticed this also, The user was using the main account to catch reject messages from his mailing program. Now emails hang in queue and will not deliver to the user's inbox.

I did a test and created another email "email@domain.com" even though the "email" address matched the username. The email delivered from the queue but put it in /home/username/mail/domain.com/username/new folder.

I've been using :fail: forever without this problem. It has occurred since the maildir conversion.

Is there anything I can do to correct this?

 

Same problem here.

Your message cannot be delivered to the following recipients:

Recipient address: willians@client.com
Reason: Remote SMTP server has rejected address
Diagnostic code: smtp;550-"The recipient cannot be verified. Please check all recipients of this message to verify they are valid."
Remote system: dns;client.com (TCP|xxx.206.4.200|30777|xxx.xxx.65.178|25) (server.host.com ESMTP Exim 4.52 #1 Wed, 10 May 2006 11:43:28 -0500 )


2006-05-10 11:46:35 H=(mta10.srv.hcvlny.cv.net) [xxx.206.4.205] F=<sales@host.com> rejected RCPT <willians@client.com>: No Such User Here


The client's main account username cannot receive mail, it is set to :fail: but has worked for months. Spam Assassin is off, box trapper disabled, other emails on same domain work fine on :fail:

 

As this thread already states. That's how it has always been. If you set the default address to :fail: you have to create a virtual user for the unix account and use that instead.