Greetings...
I've got an issue where any Cpanel account setup from the WHM cannot receive email. Any account setup inside that account thereafter using the Mail Account Management interface works fine - but not the main account.
I've seen this problem floating around the net, with most people getting lost trying to blame it on SpamAssasin only to find out it is not enabled. One try was to rename the account after it was setup, but that didn't work either.
The mail is returned with this error:
Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550-"The recipient cannot be verified. Please check all recipients of this 550 message to verify they are valid."
This particular report was that the problem started right after a failed account setup (WHM user tried to use a nine character username). I can't make the connection, but the problem is real. I've checked everything I can think of and would like to try everything you can think of too if I can just get it resolved.
Anyone else had this? Get it fixed?
Thanks in advance.
I've got an issue where any Cpanel account setup from the WHM cannot receive email. Any account setup inside that account thereafter using the Mail Account Management interface works fine - but not the main account.
I've seen this problem floating around the net, with most people getting lost trying to blame it on SpamAssasin only to find out it is not enabled. One try was to rename the account after it was setup, but that didn't work either.
The mail is returned with this error:
Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550-"The recipient cannot be verified. Please check all recipients of this 550 message to verify they are valid."
This particular report was that the problem started right after a failed account setup (WHM user tried to use a nine character username). I can't make the connection, but the problem is real. I've checked everything I can think of and would like to try everything you can think of too if I can just get it resolved.
Anyone else had this? Get it fixed?
Thanks in advance.
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