I've recently used the built-in Cpanel "Copy multiple accounts/packages from another server" to move some accounts from one server to another however when domains have a custom IPs for just the "www.domain.com" and "domain.com" it will reset these back to the copied to servers IP after the move. We have a few customers that host some websites on other servers but just email and sub domains on the cpanel server. Is this a BUG in the move/copy process or is it intended to reset the IP like this?
In the end I need to keep records of each account and after a move I have to manually reset the DNS A record back to the IP they gave me.
In the end I need to keep records of each account and after a move I have to manually reset the DNS A record back to the IP they gave me.