cPanel moving accounts from server A to B

srkn61

Active Member
Jan 28, 2015
34
1
58
cPanel Access Level
Root Administrator
hello,

I tried to do this transfer method: "Copy an Account From Another Server With an Account Password"
The account to transfer was 8 GB of size.... There happened and error, during transfer.. What happens with files, which are transfered not perfeclty? Are there locally temporirly files, which I have to delete, or will cpanel cleare the carbage files of transfering? Please give further information.... Where are the moved files located, or broken moved files?

The error was: TRANSFER: Account “username”: Error while executing “/usr/local/cpanel/scripts/getremotecpmove”: The “/usr/local/cpanel/scripts/getremotecpmove” command (process 14049) reported the “EPERM” (1) error when it ended.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
Hello :)

Do you have root access to the source server? If so, you may want to try packaging the account manually since it's 8G in size:

Code:
/scripts/pkgacct $username
Otherwise, you may need to report that error to your hosting provider so they can review the server and determine why the transfer failed. Temporary files should be stored on the source server in:

Code:
/home/$username/cpmove$
Thank you.
 

srkn61

Active Member
Jan 28, 2015
34
1
58
cPanel Access Level
Root Administrator
hello,

I think I know the problem, when my Cloudserver virtual machine was created the network speed was set up with 1Mbps instead of 1000Mbps. I only can download my files with 108 KB/s, and at the same time the sites on this server are opening very very slow.... (normal server is slow, too)

I changed the network speed to 1000 Mbps, but it is loading with same speed. What is going wrong? Is there a restart necessars of virtual machine or OS or have I to do some settings on WHM panel?

please help...
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
463
I changed the network speed to 1000 Mbps, but it is loading with same speed. What is going wrong? Is there a restart necessars of virtual machine or OS or have I to do some settings on WHM panel?
This is not related to any cPanel/WHM settings. You can try rebooting your virtual machine to see if the network speed change is enacted.

Thank you.