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cPanel Nameserver IPs still blank

Discussion in 'Bind / DNS / Nameserver Issues' started by lexx1304, Jul 31, 2012.

  1. lexx1304

    lexx1304 Registered

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    Hello everyone,
    i need help with WHM (11.32) Vps Optimized, (server centos 5.8) configuration (set private nameserver).

    I assign in basic configuration ns1.domain.com, ns2, ns3, ns4 to ip.

    Created domain and it's work good.

    but in DNS Functions >> Nameserver IPs still blank screen. (also /var/cpanel/nameserverips.yaml still blank).

    how i can reconfig it to be work?

    regards,

    Alex
     
    #1 lexx1304, Jul 31, 2012
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The data visible on this option should be populated automatically by the following command:

    Code:
    # /usr/local/cpanel/scripts/updatenameserverips
    It detects which name servers are used in your DNS Zones and outputs the IP address associated with those name servers. Typically, there is no need to run the above command manually. If this is not working as intended, please submit a ticket so we can take a closer look:

    Submit A Ticket

    Please note this option is for informational purposes only. It has no actual effect on DNS propagation.

    Thank you.
     
    #2 cPanelMichael, Jul 31, 2012
  3. lexx1304

    lexx1304 Registered

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    Thanks for help, it's resolved after system reboot via VPS Manager Panel.
     
    #3 lexx1304, Aug 1, 2012
  4. laura

    laura Active Member

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    me too !

    I try to :
    /usr/local/cpanel/scripts/updatenameserverips

    and reboot via VePortal but still blank

    What must we do?
     
    #4 laura, Oct 19, 2012
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    As previously stated, you'd need to submit a ticket at that juncture. Thanks!
     
    #5 cPanelTristan, Oct 19, 2012
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