Over the years on the cPanel Forums, as the Feature Requests Forum has grown to what it is today, it has become more and more work to manage. Keeping it updated, threads tagged properly, those tags re-edited over time as releases changed, posting updates to each thread, merging repeated requests, archiving when fulfilled, and so on. Those Feature Requests that got submitted to cPanel's internal systems had to be followed along with at the same time so that these threads on the forums contained the latest details in order to keep the Community as up to date as possible, too. People had to be contacted internally, Partner NOC's and Server Administrators that submitted Feature Requests via the Ticket System had to be contacted and re-contacted as well.
As most everyone on our Community Forums (and off) knows quite well, our friend David Grega became the Master of taking care of these tasks on an almost constant basis. He was strongly committed to making sure that all cPanel Customers, large and small, got a fair shake when it came to these Feature Requests and he saw most every single one he ever submitted, thru to completion, personally.
cPanel has taken a closer look at all of this recently to see where we are, and sort out the best way forward. With that in mind, we've been working on, and plan to roll out a whole new, more feature rich way of handling Feature Requests in the near future to you we're hoping you'll make good use of. We'll be sharing exciting new details about this at cPanel Conference 2012 in October, but, we wanted to post an announcement on this right now, to let you know of some of the coming changes, and what we're planning on doing with the Feature Requests threads on the Community Forums.
Feature Requests have always played a large part in the development of cPanel & WHM. Soon, the community will have an even bigger hand to play in the overall process of development with our new Feature Requests System. Currently on our forums we use tags to note if the Feature Requests had been "Filed With Developers" or "Planned For 11.xx" as 2 examples, this worked fine. But, cPanel is changing how it handles it's development cycle in order to maintain a more consistent release schedule. Tying a certain feature to a specific release like this, did not give us the time to let the feature mature and at times might rush development.
For now, the biggest change to these Feature Request threads will be that we are removing all tags from them. Since they will not be used internally any longer, leaving them here gives a false impression that we do not want to convey to you. Those forums and threads will remain for now, but, our new Feature Requests System will be replacing these over time.
More news soon at cPanel Conference 2012 in October.
We love hearing from all of you about how we can make the product better, and want to ensure you that we are listening.
Get the latest on cPanel News and Release Info right in your inbox - Mailing Lists | cPanel, Inc.
As most everyone on our Community Forums (and off) knows quite well, our friend David Grega became the Master of taking care of these tasks on an almost constant basis. He was strongly committed to making sure that all cPanel Customers, large and small, got a fair shake when it came to these Feature Requests and he saw most every single one he ever submitted, thru to completion, personally.
cPanel has taken a closer look at all of this recently to see where we are, and sort out the best way forward. With that in mind, we've been working on, and plan to roll out a whole new, more feature rich way of handling Feature Requests in the near future to you we're hoping you'll make good use of. We'll be sharing exciting new details about this at cPanel Conference 2012 in October, but, we wanted to post an announcement on this right now, to let you know of some of the coming changes, and what we're planning on doing with the Feature Requests threads on the Community Forums.
Feature Requests have always played a large part in the development of cPanel & WHM. Soon, the community will have an even bigger hand to play in the overall process of development with our new Feature Requests System. Currently on our forums we use tags to note if the Feature Requests had been "Filed With Developers" or "Planned For 11.xx" as 2 examples, this worked fine. But, cPanel is changing how it handles it's development cycle in order to maintain a more consistent release schedule. Tying a certain feature to a specific release like this, did not give us the time to let the feature mature and at times might rush development.
For now, the biggest change to these Feature Request threads will be that we are removing all tags from them. Since they will not be used internally any longer, leaving them here gives a false impression that we do not want to convey to you. Those forums and threads will remain for now, but, our new Feature Requests System will be replacing these over time.
More news soon at cPanel Conference 2012 in October.
We love hearing from all of you about how we can make the product better, and want to ensure you that we are listening.
Get the latest on cPanel News and Release Info right in your inbox - Mailing Lists | cPanel, Inc.
