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cPanel Newbie - TRIAL

Discussion in 'General Discussion' started by speedmatters, May 4, 2007.

  1. speedmatters

    speedmatters Registered

    May 4, 2007
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    Currently been using VHCS, Which was setup by the VPS management, However lack of DNS Control and other features made me test out cPanel.

    Got a 15 Day License, Installed,

    Simply SSH'd in, Did the WGET thing, Did all what it said, It completed the install.

    Now, When I go to complete the install, I get a popup asking me to download a file, Yet all the guides on the forums say, It should ask you to accept term..?

    What am I doing wrong, and How can I fix it, Iv run, /scripts/upcp --force and that seems to be fiddling with SQL and stuff;

    What Can I Do?
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Nov 29, 2006
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    Please submit a ticket through the cPanel store account you created when you acquired your test license. If this is your first time submitting a ticket, simply login to your store account and move your mouse over "Contact Us" and click the link to submit a support ticket. You will be e-mailed a link to click to tie your store account in with our ticketing system at which time you'll automatically be brought to the page to submit your ticket.

    You will receive a far faster response by requesting technical support in this manner. Keep in mind these forums are not to be used for requesting official technical support. Please use the ticket system for all technical support issues.

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