The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cpanel not allowing me to create cname record to subdomain

Discussion in 'General Discussion' started by dcstover1, Feb 20, 2012.

  1. dcstover1

    dcstover1 Registered

    Joined:
    Feb 20, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Ive created a subdomain called cdn...then when i go to create a cname record via the simple dns zone editor...and upon trying to create a cname for this subdomain it tells me "That name is reserved (already in use)."

    Ive went into the whm and looked at my dns editor and it seems that its automatically creating an A record for this subdomain. Ive tried changing this to a cname, but this is not working either. :mad:

    any suggestions??? thanks for the help!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,723
    Likes Received:
    660
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Check to make sure an "A" record or "CNAME" record does not already exist for that entry. Keep in mind that an "A" record is created automatically when you add a subdomain. Also, what error message do you receive when attempting to modify the "A" entry via Web Host Manager?

    Thank you.
     
  3. whr

    whr Active Member

    Joined:
    Jul 25, 2009
    Messages:
    32
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    India
    @dcstover1, if you just want to set CNAME for "cdn", you needn't create that as a sub-domain. Edit the DNS record of the main domain (top level domain) and add cdn as a CNAME.

    cdn IN CNAME host_to_which_cname_should_be_pointed.com.
     
Loading...

Share This Page