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CPanel Not Automatically Updating

Discussion in 'General Discussion' started by urantian, Jul 9, 2007.

  1. urantian

    urantian Well-Known Member

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    I frequently receive the following email message about CPanel.

    "cPanel Update (upcp) is already running. Please wait for the previous upcp to complete, or kill off all upcp processes and try again. You may wish to use '--force' at /scripts/upcp line 43."

    In the "Show Current Running Processes", it shows the following:

    --------------------------------------------------------------------------------
    1838 (upcp) /usr/bin/perl.#prelink# (de /root
    cPanel Update (upcp) - Master
    --------------------------------------------------------------------------------
    1840 (upcp) /usr/bin/perl.#prelink# (de /
    cPanel Update (upcp) - Slave
    -------------------------------------------------------------------------------

    My current version of CPanel is 10.8.2-C118, and I see that version 11.x has been released. My server is configured to automatically upgrade to the current release. Should I kill the above processes to get things working? I'm asking first, so I can avoid a big mistake.

    Thank you!

    ---Michael
     
    #1 urantian, Jul 9, 2007
    Last edited: Jul 9, 2007
  2. cPanelNick

    cPanelNick Administrator
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    It looks like something is stuck. Please open a ticket @ https://tickets.cpanel.net/submit/
     
  3. Spiral

    Spiral BANNED

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    ps -ef | grep upcp | grep -v grep

    That should give you the PID number for the running /scripts/ucp ...

    kill (whatever the pid number is)

    /scripts/upcp --force
     
  4. urantian

    urantian Well-Known Member

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    Thank you. I killed those two processes.

    According to the v11.x documentation, it recommends Perl v5.8.8, and I have v5.8.6 installed. I ran the "Update System Software" and the server did not find the latest version, and re-installed 5.8.6.

    I found the 5.8.8 files, but do not know how to manually install it. However, if I install it, will the server try to re-install 5.8.6 on its next refresh?

    I wonder whether I need to now turn off the automated CPanel update, if v11.x is not intended to run on Perl 5.8.6.

    ---Michael
     
  5. pross

    pross Well-Known Member

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  6. urantian

    urantian Well-Known Member

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    Update

    After killling the apparently stuck processes, WHM/cPanel upgraded to 11.x on its own during the next schedule.

    I also applied all of the recommended updates to Perl and mail.

    However, some of the client cPanel status displays still show Perl 5.8.6 installed, while others now reflect 5.8.8.

    Does something need to be done for them to reflect the upgrade?

    ---Michael
     
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