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Cpanel Not Loading

Discussion in 'User Experience' started by Kain, Feb 3, 2016.

  1. Kain

    Kain Member

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    There seems to be a problem with the themes in Cpanel that is stopping Cpanel loading.

    When you use X-3 theme no icons are loaded and when you use Paper Lantern theme you get the error below.

    We tried running upcp to see if it would make a difference but it didn't.



    Here is the Paper Lantern Error

    Code:
    XID 32crfm) The system failed to unlink “/var/cpanel/bandwidth/” because of an error:  at /usr/local/cpanel/Cpanel/API/StatsBar.pm line 48.
    Cpanel::API::StatsBar::get_stats(Cpanel::Args=HASH(0xc338370), Cpanel::Result=HASH(0xc338794)) called at /usr/local/cpanel/Cpanel/API.pm line 213
    Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 285
    eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 285
    Cpanel::API::_eval_guard(Cpanel::Result=HASH(0xc338794), CODE(0xc338bf4)) called at /usr/local/cpanel/Cpanel/API.pm line 213
    Cpanel::API::_run_module_function(Cpanel::Args=HASH(0xc338370), Cpanel::Result=HASH(0xc338794), "StatsBar", "get_stats") called at /usr/local/cpanel/Cpanel/API.pm line 115
    Cpanel::API::execute("StatsBar", "get_stats", HASH(0xc320ccc)) called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 2
    eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 2
    eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/retro/stats_bar.html.tt line 16
    Template::Provider::__ANON__(Template::Context=HASH(0xc2691a0)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Document.pm line 163
    eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Document.pm line 161
    Template::Document::process(Template::Document=HASH(0xc320bf0), Template::Context=HASH(0xc2691a0)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Context.pm line 347
    eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Context.pm line 321
    Template::Context::process(Template::Context=HASH(0xc2691a0), "home/retro/stats_bar.html.tt") called at /usr/local/cpanel/base/frontend/paper_lantern/home/index_retro.tt line 81
    eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/index_retro.tt line 16
    Template::Provider::__ANON__(Template::Context=HASH(0xc2691a0)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Document.pm line 163
    eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Document.pm line 161
    Template::Document::process(Template::Document=HASH(0xc2c6460), Template::Context=HASH(0xc2691a0)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Context.pm line 347
    eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Context.pm line 321
    Template::Context::process(Template::Context=HASH(0xc2691a0), "home/index_retro.tt", undef, "localize me!") called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Context.pm line 409
    Template::Context::include(Template::Context=HASH(0xc2691a0), "home/index_retro.tt") called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 6
    eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl line 12
    Template::Provider::__ANON__(Template::Context=HASH(0xc2691a0)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Document.pm line 163
    eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Document.pm line 161
    A warning occurred while processing this directive.
    
    Template::Document::process(Template::Document=HASH(0xc289cd4), Template::Context=HASH(0xc2691a0)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Context.pm line 347
    eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Context.pm line 321
    Template::Context::process(Template::Context=HASH(0xc2691a0), Template::Document=HASH(0xc289cd4)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Service.pm line 94
    eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template/Service.pm line 91
    Template::Service::process(Template::Service=HASH(0xc268e08), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0xc264978)) called at /usr/local/cpanel/3rdparty/perl/514/lib/perl5/cpanel_lib/i386-linux-64int/Template.pm line 66
    Template::process(Template=HASH(0xc268b24), "/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", HASH(0xc264978), SCALAR(0xa6dd798)) called at /usr/local/cpanel/Cpanel/Template.pm line 435
    Cpanel::Template::process_template("cpanel", HASH(0xc264978), HASH(0xc27dfd8)) called at cpanel.pl line 1215
    cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/index.auto.tmpl", 1) called at cpanel.pl line 5214
    cpanel::cpanel::run_standard_mode() called at cpanel.pl line 869
    cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/index.html") called at cpanel.pl line 331
    
    A fatal error or timeout occurred while processing this directive.
    
    Template::Exception:
    [TYPE]=[undef]
    [INFO]=[Can't use string ("") as a HASH ref while "strict refs" in use.
    ]
    [TEXT]=[
    
    
     
    #1 Kain, Feb 3, 2016
    Last edited by a moderator: Feb 3, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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