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cPanel not sending new account data to customers

Discussion in 'General Discussion' started by Kent Brockman, Mar 18, 2008.

  1. Kent Brockman

    Kent Brockman Well-Known Member

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    hi! I've noted that when I create a new account in whm, and the contact email is other than that defined in the whm contact manager (let0s say, when the contact email is not my email address), users don't receive the new account creation mesage (with the hostname, ftp login, package assigned, etc). Is this something I can define in my settings or a bug in WHM?

    I'm running on:

    WHM 11.15.0 cPanel 11.18.3-S21703
    CENTOS Enterprise 4.6 i686 on virtuozzo - WHM X v3.1.0


    Regards
     
  2. gtgeorge

    gtgeorge Well-Known Member

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    Only the WHM owner receives new account information. You will need a third party solution as in a billing manager for this.
     
  3. nickp666

    nickp666 Well-Known Member

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    WHM doesnt send account details out on its own, never has, they leave that up to you

    EDIT: Sorry thought i'd got there first - damn viatel and their slow adsl!
     
  4. Kent Brockman

    Kent Brockman Well-Known Member

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    U sure? I've convinced/understood that the contact email set when generating a new account receive the notifications when creating/upgrading/terminating that account. How can I workaround this? I need to automate that notifications.


    Is there any recommendable freeware billing manager?
     
  5. gtgeorge

    gtgeorge Well-Known Member

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    Pretty sure ;)

    Not sure about freeware, but there is a thread with a list of both free and paid posted by cpaneldavidg I believe?
     
    #5 gtgeorge, Mar 18, 2008
    Last edited: Mar 18, 2008
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Here's my current list:

    Commercial Applications (Listed Alphabetically)

    * Account Lab Plus - Netenberg.com/accountlabplus.php
    * Advanced Webhost Billing System (AWBS) - AWBS.com (Formerly: DRAMS)
    * Blesta - Blesta.com
    * ClientExec - ClientExec.com
    * HostAdmin - DreamCost.com/?page=hostadmin (Requires purchase of add-on module to work with cPanel/WHM)
    * iHost - iHostDev.com/ihost.html
    * iPanel - iHostDev.com/ipanel.html
    * Logicbill - Logicbill.com
    * ModernBill - ModernBill.com
    * PhpHostBot - idevspot.com/PhpHostBot.php
    * Platypus - resellers.TuCows.com/backoffice
    * Ubersmith - Ubersmith.com
    * Whois.Cart - WhoisCart.net
    * WHM AutoPilot - WHMAutoPilot.com
    * WHM Complete Solution - WHMCS.com
    * WHN Billing Professional - WebHostingBilling.com/whnbilling.html

    Free Applications (Listed Alphabetically)

    * Auto Host Manager (AHM) - AutoHostManager.com
    * FastPay - fastpay.EquableHost.com
    * phpCOIN - phpCOIN.com (Requires add-on module to work with cPanel/WHM)
    * Solid-State - Solid-State.org (Requires add-on module to work with cPanel/WHM)
     
  7. Kent Brockman

    Kent Brockman Well-Known Member

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    I'm interested in free packages.


    I will stop evaluating the paid services since this isn't the purpose of this thread. If there is any thread about this, I will gladly sum up any comment. Also, a billing manager from cPanel.net would be a nice solution ;)
     
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