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cPanel not showing directory

Discussion in 'General Discussion' started by Hairs, Aug 6, 2012.

  1. Hairs

    Hairs Registered

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    I have two problems that have me beat atm, which could be related.
    1)I created with FileZilla a folder gps(/public_html/gps) with my Web Host. This folder was to be used to put GPS files that I could link to and download as RAR files. There is also some jpeg's and text files.
    I have uploaded about 6Gb to this folder, all files are visible and have 755 permission with FileZilla. My trouble is that through Cpanel this folder is not visible.
    2) I perform a back with Akeeba(Joomla Site) all goes well. It creates the necessary files, I can view them with FileZilla but the JPA file is not visible with Cpanel. All the other files in the Akeeba/Backup folder are there, except for this file which I need to move to my root directory to perform the backup with Kickstart.
    I have searched for a few day now for a reason why both of these problems have occurred without any luck.
    Any advise would be greatly welcome.
    Thanks.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Through cPanel as in cPanel File Manager?

    No clue what a JPA file is. You might want to contact the authors of your script being used for more assistance with it.
     
  3. Hairs

    Hairs Registered

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    Yes, As in File Manager.

    A jpa File is the file that Akeeba Backup creates to use in the event of a site backup is needed.
    In my case it is in 3 parts( due to my sites size of over 6Gb), off which none of them show in the backup folder.
    This also has my web host beat, they have no idea why this has occurred.
     
  4. Hairs

    Hairs Registered

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    Ok, Problem Solved,
    I needed to update to Cpanel 38
     
    #4 Hairs, Aug 9, 2012
    Last edited: Aug 9, 2012
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    There's cPanel 11.32 currently, but not cPanel 38 to my knowledge. What cPanel version do you show you are running in cPanel on the left hand menu?
     
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