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cPanel not starting just crashing

Discussion in 'General Discussion' started by MDHMatt, Apr 9, 2017.

  1. MDHMatt

    MDHMatt Member

    Joined:
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    Location:
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    cPanel Access Level:
    Reseller Owner
    please move if needed.

    cPanel just died overnight and now i cannot get it to reload. ive tried forcing an update just incase an no luck. checking all services (httpd mysql etc...) and all are running i just dont know what to do!

    cpanel error_log shows no erros

    please help
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Could you verify the required ports (e.g. 2082, 2083, 2086, 2087) are configured to allow incoming traffic? If so, could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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