cPanel not starting just crashing

MDHMatt

Member
Dec 31, 2016
5
0
1
UK
cPanel Access Level
Reseller Owner
please move if needed.

cPanel just died overnight and now i cannot get it to reload. ive tried forcing an update just incase an no luck. checking all services (httpd mysql etc...) and all are running i just dont know what to do!

cpanel error_log shows no erros

please help
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
cpanel error_log shows no erros
Hello,

Could you verify the required ports (e.g. 2082, 2083, 2086, 2087) are configured to allow incoming traffic? If so, could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.