Cpanel Password changed Automatically

howardfmcw

Active Member
Dec 26, 2019
30
4
8
UK
cPanel Access Level
Root Administrator
Hi, today my password got changed from vietnam location. i didn't attempted to change.someone else changed it through the service "whm"
can anyone help me to identify the cause of this security breach?
have root access of the server as well.

Waiting for the answer
 

keat63

Well-Known Member
Nov 20, 2014
1,843
221
93
cPanel Access Level
Root Administrator
How secure was your original password. ?
Could it have been leaked, any virus or malware on your local PC etc.

Consider installing CSF firewall if not already, and utilising Host Access Control
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,297
1,251
313
Houston
Hi, today my password got changed from vietnam location. i didn't attempted to change.someone else changed it through the service "whm"
My Assumption is that you were looking in the cPanel access logs for this information. If so, it should tell you the user they signed in with as well as detail which password was changed. The following should be helpful for identifying the kinds of information that is helpful in a forums post In Progress - Guide To Opening An Effective Forums Thread