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cPanel Pro License

Discussion in 'General Discussion' started by alanpollenz, Nov 27, 2006.

  1. alanpollenz

    alanpollenz Active Member

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    When I try to install Pro and clamavconnector from WHM (Main >> cPanel >> Addon Modules) on my dedicated server, I get the following for Pro:
    Sorry, you must get a license for cPanel Pro at http://pro.cpanel.net before using this installer.​
    and the following for Clam:
    Sorry, you must get a license for cPanel Pro before installing it.​
    So, I go to http://pro3.cpanel.net/activate/ and enter the main IP address for my dedicated server (I host multiple accounts on this server). Still, I cannot install Pro or Clam.

    What else do I need to do?

    Thanks.

    Alan
     
  2. mgorovoy

    mgorovoy Member

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    It appears that cPanel Pro activation is not working. Could someone from cPanel staff take a look into this?
     
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I just entered an IP for a new server and although the confirmation message seemed to look like nothing happened, I then went to Addon Modules under cPanel section in WHM and clicked the box for Pro. Top of list. And it installed fine.
     
  4. climax007

    climax007 Registered

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    Yes i can confirm the activation is still not working.:(

    Cheers,
    Climax
     
  5. mgorovoy

    mgorovoy Member

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    I posted cPanel support ticket request last night, and they fixed it for me this afternoon.
     
  6. alanpollenz

    alanpollenz Active Member

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    Yes, mine is fixed as well after posting a support ticket yesterday am.
     
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