cPanel Pro License

[alanpollenz]

When I try to install Pro and clamavconnector from WHM (Main >> cPanel >> Addon Modules) on my dedicated server, I get the following for Pro:

Sorry, you must get a license for cPanel Pro at http://pro.cpanel.net before using this installer.​

and the following for Clam:

Sorry, you must get a license for cPanel Pro before installing it.​

So, I go to http://pro3.cpanel.net/activate/ and enter the main IP address for my dedicated server (I host multiple accounts on this server). Still, I cannot install Pro or Clam.

What else do I need to do?

Thanks.

Alan

 

[mgorovoy]

It appears that cPanel Pro activation is not working. Could someone from cPanel staff take a look into this?

 

[Infopro]

I just entered an IP for a new server and although the confirmation message seemed to look like nothing happened, I then went to Addon Modules under cPanel section in WHM and clicked the box for Pro. Top of list. And it installed fine.

 

[climax007]

Yes i can confirm the activation is still not working.

Cheers,
Climax

 

[mgorovoy]

I posted cPanel support ticket request last night, and they fixed it for me this afternoon.

 

[alanpollenz]

Yes, mine is fixed as well after posting a support ticket yesterday am.