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cPanel redirect still redirecting on new server

Discussion in 'General Discussion' started by Ishware, Sep 29, 2010.

  1. Ishware

    Ishware Well-Known Member

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    [SOLVED] cPanel redirect still redirecting on new server

    EDIT: SOLVED

    Copied a bunch of sites from old server to new server a couple of weeks ago. Old server is shut down.

    Files for this site appear to correctly be loaded on new server - but browsing to domain name causes the cPanel redirect page to appear.

    Pinging the domain returns the proper new server ip.

    Where is this feature controlled? I undersatnd .htaccess, but I don't see one there; I looked in DNS zone, and I don't see anything... But I'm not a hosting guru....
     
    #1 Ishware, Sep 29, 2010
    Last edited: Sep 29, 2010
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The .htaccess file is hidden by default. In cPanel File Manager when you first open it you're asked about Directory Selection and if you'd like to:

    Show Hidden Files (dotfiles)
    Skip this question, and always open this directory in the future when opening File Manager.


    If you don't see that popup on entering File Manager, close FM and at bottom of cPanel main page, find a link to reset all interface settings and click it. Now try FM again and you'll get the popup and can select to show dot files.

    You can also set this option in your FTP client if needed. (show hidden files)

    Assuming there is one there and this is your problem of course.
     
  3. Ishware

    Ishware Well-Known Member

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    Aha!

    I actually use SSH - but I recently updated the kernel (64-bit vulns) and... it's a bit different. Hadn't realized that dot files were hidden.

    So that was *exactly* the problem - just I hadn't seen it.

    Perfect! Thank you so much! :)
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You're certainly welcome, happy to assist.
     
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