This did not used to be the case. But now if you use the cPanel redirects tool to redirect traffic to a subdirectory you will get a redirect loop error.
Here are the results of using the redirect tool that show up in the root web .htaccess file:
RewriteEngine On
RewriteCond %{HTTP_HOST} ^.*$
RewriteRule ^.*$ "http\:\/\/www\.domain\.com\/subdirectory\/" [R=301,L]
To avoid the redirect loop error, I have to manually change the above to the following:
RewriteEngine On
RewriteCond %{HTTP_HOST}%{REQUEST_URI} ^domain.com/$ [NC,OR]
RewriteCond %{HTTP_HOST}%{REQUEST_URI} ^www.domain.com/$ [NC]
RewriteRule ^(.*)$ http://www.domain.com/subdirectory/$1 [r=301,nc]
This of course leads to a number of unnecessary support calls throughout the week when our hosted customers try to do the redirect using the cPanel tool. Can anyone here suggest a resolution for a fix? Should I make a bug report or something like that? Or, is there a control or parameter file we can edit so that these redirects do not end up in loops?
Here are the results of using the redirect tool that show up in the root web .htaccess file:
RewriteEngine On
RewriteCond %{HTTP_HOST} ^.*$
RewriteRule ^.*$ "http\:\/\/www\.domain\.com\/subdirectory\/" [R=301,L]
To avoid the redirect loop error, I have to manually change the above to the following:
RewriteEngine On
RewriteCond %{HTTP_HOST}%{REQUEST_URI} ^domain.com/$ [NC,OR]
RewriteCond %{HTTP_HOST}%{REQUEST_URI} ^www.domain.com/$ [NC]
RewriteRule ^(.*)$ http://www.domain.com/subdirectory/$1 [r=301,nc]
This of course leads to a number of unnecessary support calls throughout the week when our hosted customers try to do the redirect using the cPanel tool. Can anyone here suggest a resolution for a fix? Should I make a bug report or something like that? Or, is there a control or parameter file we can edit so that these redirects do not end up in loops?
