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cpanel redirects to other cpanel

Discussion in 'General Discussion' started by rjanak, May 8, 2010.

  1. rjanak

    rjanak Registered

    May 8, 2010
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    My company's webmaster has given me access to our cpanel so that I can change MX records to use Google Apps for our email. There are three different domains that I need to change the MX records on, two of them are on the same cpanel and the third sends me to the first cpanel... I can't access the cpanel for that domain. In case I don't make sense:

    My three domains:

    If I log into :2082 on any of them, it takes me to the cpanel with just the settings for 1 and 2. How could I get into 3 to change the MX records?

    I would ask him (in fact I did email him), but I don't think I'll be hearing back from him until Monday and we wanted to get this done tonight!
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    May 20, 2003
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    You might check a bit closer in one or the other accounts, he may have the 3rd domain parked on top of one of the others.
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  3. Spiral

    Spiral BANNED

    Jun 24, 2005
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    The third domain could be setup differently such as a parked domain for example or it may be on a different account.

    The first thing you will want to do is determine how the domains are currently setup and then you can update the domains.

    Several things need to happen to switch the mail to Google which namely includes updating the MX records in the DNS zones and changing the domains to be recognized as "remotedomains"

    If you don't follow any of this, I could take a quick look see to help point you in the right direction on all this.

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