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cPanel Resetting SSL Certs

Discussion in 'General Discussion' started by canadiancow, Oct 28, 2010.

  1. canadiancow

    canadiancow Active Member

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    The past two nights, (I believe during the cPanel Layer 2 Update), my "real" SSL certificates for the five services (Main >> Service Configuration >> Manage Service SSL Certificates) have been reset to the auto-generated certificates (they were generated both nights).

    Any idea why this has happened?
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello canadiancow,

    We have a bug case opened about this issue (44155) and we are aware it is happening. The case has been through QA and should have been backmerged to 11.28. If the issue still happens with tonight's update, please open a ticket with us to check into it further. The link to submit a ticket is in my signature, or you could open one through WHM > Support Center > Contact cPanel.

    Thank you.
     
  3. canadiancow

    canadiancow Active Member

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    Thanks. This happened less than an hour ago when it updated, but I'll wait and see what happens tomorrow.
     
  4. tkg

    tkg Member

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    cPanel (Current) updated overnight and the problem occurred again on my server this morning.
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Please open a ticket about the issue using the link in my signature or in WHM > Support Center > Contact cPanel

    Thanks!
     
  6. canadiancow

    canadiancow Active Member

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    It didn't reset mine this time, so it seems to be working.
     
  7. tkg

    tkg Member

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    Subsequent overnight update (CURRENT) seems to have resolved the problem (as of yesterday morning).
     
  8. tkg

    tkg Member

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    Last night's update caused problems by resetting SSL again.
     
  9. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Please open a ticket and post the ticket number here.
     
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