cPanel Resources spike when accessing WordPress dashboard

JessC

Member
Oct 3, 2019
12
2
3
Philippines
cPanel Access Level
Reseller Owner
Hi Experts,

I have this issue in our cPanel where most of the time the resources reaching the limit when accessing the dashboard especially when multiple users are logged in.

1604566285384.png

I also noticed that this process is consuming too much cpu( see screenshot). I don't know if this is normal
1604566364476.png

Please advise.

Thank you very much
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,912
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India
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Twitter
Hi,

Things you mentioned does look to me as normal. There is either lot of traffic coming to your site causing the index page to load or there is an attack. The IO usage you are seeing is due to the same fact that the processing of the application is high due to one of the above reason or some other. You can refer to below link for some assistance:
Apache Module: Evasive
How To Survive a DDoS Attack
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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I also agree this seems normal. With the limits in place of 1G and 1M of I/O usage, a busy site could easily hit those numbers and experience slowness. It might be a good idea to check the Apache data on the system to see if all that traffic is legitimate, and we have details on how to check that here:

How can I tell if Apache is experiencing a DoS attack
 

JessC

Member
Oct 3, 2019
12
2
3
Philippines
cPanel Access Level
Reseller Owner
Thank you for the feedback.

But the website is not busy, here's a summary of the website visit for the last 24 hours
1604616135665.png


As I mentioned, this mostly happens when members are logged-in in the WordPress dashboard
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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The index.php that shows up in the "top" output you provided wouldn't be the admin panel, but would be connections to the site itself. I might be a good idea to check for Denial of Service type traffic, or it's possible you happen to notice the slowness more when using the admin panel as that would also make several connections to the system.
 

Vs Nu

Well-Known Member
Jul 17, 2015
178
12
68
India
cPanel Access Level
Root Administrator
Hi Experts,

I have this issue in our cPanel where most of the time the resources reaching the limit when accessing the dashboard especially when multiple users are logged in.

View attachment 68749

I also noticed that this process is consuming too much cpu( see screenshot). I don't know if this is normal
View attachment 68753

Please advise.

Thank you very much
Check cPanel > Awstats for more Traffic logs if there is any unwanted/bot traffic you can control it by creating robots.txt file
Add cloudflare to protect from attacks
 
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guarez

Active Member
Jul 27, 2020
33
4
8
Chile
cPanel Access Level
Root Administrator
Hello, I share what I have configured in cpanel and it has worked excellent with wordpress

http/2, brotli, php-fpm, and php 7.4

It is very important that you have a cache plugin for wordpress, any free one fulfills the function and greatly improves performance, which makes it use less server resources, 100% verified! I use the free version of wp fastest cache, but you can use the one you like the most, but for free! It's not worth paying for something like that.
  • apache24
  • apr
  • apr-util
  • brotli
  • config
  • config-runtime
  • cpanel-tools
  • documentroot
  • libargon2
  • libcurl
  • libnghttp2
  • libxml2
  • mod_brotli
  • mod_bwlimited
  • mod_cache
  • mod_cache_disk
  • mod_cgid
  • mod_expires
  • mod_file_cache
  • mod_headers
  • mod_http2
  • mod_mpm_event
  • mod_pagespeed
  • mod_proxy
  • mod_proxy_fcgi
  • mod_proxy_http
  • mod_proxy_wstunnel
  • mod_security2
  • mod_ssl
  • mod_unique_id
  • mod_version
  • modsec-sdbm-util
  • nghttp2
  • oniguruma
  • oniguruma-devel
  • openssl11
  • php-cli
  • php-cli-lsphp
  • php74
  • php74-libc-client
  • php74-pear
  • php74-php-bcmath
  • php74-php-calendar
  • php74-php-cli
  • php74-php-common
  • php74-php-curl
  • php74-php-devel
  • php74-php-fpm
  • php74-php-ftp
  • php74-php-gd
  • php74-php-iconv
  • php74-php-imap
  • php74-php-litespeed
  • php74-php-mbstring
  • php74-php-mysqlnd
  • php74-php-opcache
  • php74-php-pdo
  • php74-php-posix
  • php74-php-sockets
  • php74-php-xml
  • php74-runtime