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cPanel restart service httpd failed

Discussion in 'EasyApache' started by abdul202, Jan 19, 2016.

  1. abdul202

    abdul202 Registered

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    my apache serever was down for more than 2 hours and i got this messgaes by email

    the cpanel used before to restart the server successfully when it's down but now it always fail to restart
    this is not the first time it happened 3 times before
    how to fix this
    best regards
    Abdul
     
    #1 abdul202, Jan 19, 2016
    Last edited by a moderator: Jan 20, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you verify if Apache is actually failing before it's detected as down, or if Chkservd is incorrectly marking it as a "failed" service? You can review /usr/local/apache/logs/error_log to look for any specific reasons for a failure before the automatic restarts occurs. Please also review your firewall rules to see if local connections over port 80 are blocked for any reason.

    Thank you.
     
  3. abdul202

    abdul202 Registered

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    i have check my server error_log and i got this at the time of restar attepmpts

    - Output Removed -

    and here are the iptables rules

    - Output Removed -

    i'm not an expert in server administration so if you want access to my server i can open a support ticket
    Best regards
    Abdul
     
    #3 abdul202, Jan 20, 2016
    Last edited by a moderator: Jan 20, 2016
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. abdul202

    abdul202 Registered

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    ok thank you
    i have opened a support ticket with this number
    7437007
     
    #5 abdul202, Jan 21, 2016
    Last edited by a moderator: Jan 21, 2016
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