Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel Restore - In Drastic Need of Attention

Discussion in 'General Discussion' started by MattF, Jun 10, 2003.

  1. MattF

    MattF Active Member

    May 5, 2002
    Likes Received:
    Trophy Points:
    Re: Cpanel Backup - Error Proun, Slow, Buggy

    Admittedly, I did not become aware of its shortfalls until I had to restore 300 accounts. I had previously tested it on a few sites which it seems to work fine.

    Numerous issues that make it rather concerning.

    1) Username of ted_cole, database automatically created as tedcole_<dbname> by cPanel, however cPanel only backups (my figuring) ted_cole_<*> hence missing databases.

    2) Addon domains. These are merely subdomains with a ServerAlias in apache.conf, an extra DNS entry and a file in /etc/valiases, which is fair enough, why not?. Cpanel restores the subdomain and points, however does not restore the ServerAlias line in httpd.conf hence add-on domains point to Apache welcome page.

    3) Failure to lock httpd.conf whilst writing... Very dangerous. Run multiple instances of restore = bad, users logs into cPanel and adds subdomain = bad. A mess!

    4) When trying to restore 300 accounts asap I really don't want Apache and DNS to restart each time and for the raw logs to be restored (initally, that could be done later). Why not have a threaded shell Perl script to restore accounts?

    I hope this is fixed if I ever I need to do something similar again (god help me!)

    Matt Support Ticket Number:
  2. rasilva

    rasilva Member

    Mar 18, 2003
    Likes Received:
    Trophy Points:
    Also, why aren't logs stored in another file, example:

    Domain: (username: a)
    account bakup: a.tar.gz
    logs backup: a.logs.targ.gz

    Restores would be made in 2 steps, first the accounts then the logs. This could save huge amounts of downtime.

    Can someone comment on this?

    Thanks. Support Ticket Number:
  3. perlchild

    perlchild Well-Known Member

    Sep 1, 2002
    Likes Received:
    Trophy Points:
    It would be good if the dns zone would be backed up too, so when you restore, you get all your dns zone edits back as well. Support Ticket Number:

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice