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cPanel Restore - In Drastic Need of Attention

Discussion in 'General Discussion' started by MattF, Jun 10, 2003.

  1. MattF

    MattF Active Member

    May 5, 2002
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    Re: Cpanel Backup - Error Proun, Slow, Buggy

    Admittedly, I did not become aware of its shortfalls until I had to restore 300 accounts. I had previously tested it on a few sites which it seems to work fine.

    Numerous issues that make it rather concerning.

    1) Username of ted_cole, database automatically created as tedcole_<dbname> by cPanel, however cPanel only backups (my figuring) ted_cole_<*> hence missing databases.

    2) Addon domains. These are merely subdomains with a ServerAlias in apache.conf, an extra DNS entry and a file in /etc/valiases, which is fair enough, why not?. Cpanel restores the subdomain and points, however does not restore the ServerAlias line in httpd.conf hence add-on domains point to Apache welcome page.

    3) Failure to lock httpd.conf whilst writing... Very dangerous. Run multiple instances of restore = bad, users logs into cPanel and adds subdomain = bad. A mess!

    4) When trying to restore 300 accounts asap I really don't want Apache and DNS to restart each time and for the raw logs to be restored (initally, that could be done later). Why not have a threaded shell Perl script to restore accounts?

    I hope this is fixed if I ever I need to do something similar again (god help me!)

    Matt Support Ticket Number:
  2. rasilva

    rasilva Member

    Mar 18, 2003
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    Also, why aren't logs stored in another file, example:

    Domain: (username: a)
    account bakup: a.tar.gz
    logs backup: a.logs.targ.gz

    Restores would be made in 2 steps, first the accounts then the logs. This could save huge amounts of downtime.

    Can someone comment on this?

    Thanks. Support Ticket Number:
  3. perlchild

    perlchild Well-Known Member

    Sep 1, 2002
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    It would be good if the dns zone would be backed up too, so when you restore, you get all your dns zone edits back as well. Support Ticket Number:

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