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cpanel sending bounce messages instead of 5XX errors for over quota accounts

Discussion in 'E-mail Discussions' started by somepoortech, Nov 18, 2014.

  1. somepoortech

    somepoortech Registered

    May 9, 2013
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    How do I reject messages at smtp time when an email account is over quota. I don't want to send backscatter / fill my queue with undeliverable email.

    Bonus points for rejecting when the main account is over quota as well.
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Hello :)

    You can disable the following option under the "Mail" tab in "WHM Home » Service Configuration » Exim Configuration Manager" if you want to prevent the bounce email from sending out:

    "Bounce email for users over quota"

    This option was renamed per internal case number 51362. Here is a quote from that case:

    More information on this is available at the following third-party URL:

    aCaB :: bit fragments » Blog Archive » Prevent exim backscatter by checking maildir quotas at smtp time

    Thank you.

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