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cpanel sending bounce messages instead of 5XX errors for over quota accounts

Discussion in 'E-mail Discussion' started by somepoortech, Nov 18, 2014.

  1. somepoortech

    somepoortech Registered

    May 9, 2013
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    How do I reject messages at smtp time when an email account is over quota. I don't want to send backscatter / fill my queue with undeliverable email.

    Bonus points for rejecting when the main account is over quota as well.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    You can disable the following option under the "Mail" tab in "WHM Home » Service Configuration » Exim Configuration Manager" if you want to prevent the bounce email from sending out:

    "Bounce email for users over quota"

    This option was renamed per internal case number 51362. Here is a quote from that case:

    More information on this is available at the following third-party URL:

    aCaB :: bit fragments » Blog Archive » Prevent exim backscatter by checking maildir quotas at smtp time

    Thank you.
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