cPanel server operation timed out at cpsrvd.pl line 532

Hello @ABAH EMMANUEL

Can you provide any relevant output to the cPanel error logs which are located at /usr/local/cpanel/logs/error_log - you will need to access the server via SSH to obtain this information.

Thanks!

 

Hello,


Firstly please don't attach your entire log file, the relevant entries should be sufficient.


Second - That is only giving the following error occasionally:

Code:

[2018-11-12 12:27:42 +0000] info [cpsrvd] Internal Server Error: "-" 500 The cPanel Server operation timed out at cpsrvd.pl line 533.

You've not provided any further detail on your issue so I'm unaware if it's related to the issue you're experiencing. Does the time which this occurred correspond to the times which you were experiencing issues on the server? During that same time frame is anything noted in

Code:

/var/log/messages

and was the server under high load at the time of the incident?


Thanks!

 

Hi @PabloC


That makes a lot more sense! So if the server was under high load and the cPsrvd process timed out as a result it would explain the behavior you're seeing.

If ea-php56 is the version of PHP you're running you should find the php.ini in /opt/cpanel/ea-php56/root/etc/ and if you're running opcache those values should be modifiable there. You should also be able to edit the php.ini file through WHM's MutliPHP Ini Editor interface as well.

Now if you're running php-fpm you might need to make some additional changes Enabling PHP-FPM forces disable_functions

This thread may also be useful Best Practice to enable/configure OPCache w/ EA4:PHP7+PHP-FPM

Thanks!

 

Hi @PabloC


Are they present if you check them in the "editor" mode of the PHP.ini?

Also you might check your domain's local php.ini usually in /home/$user/public_html it can be named one of the following: php.ini, local.ini or .user.ini

 

Hi @PabloC

It might be reporting defaults - you may want to try adding the value and then checking your php.ini - default values don't usually need to be added to the php.ini if the module is loaded (in this case we know it is because it comes up in the phpinfo)