Cpanel Service Monitor FAILED: ftpd

[gazza777]

Hi,

I have a WHM server at Afrihost, after various account type changes (from unmanaged to managed and back to unmanaged) I'm now getting dozens of these messages every hour, how do I fix this? FTP is still working, even with this.

I forced a cPanel update and that didn't help.

Server:	(my servername)
Primary IP:	(my IP address)
Service:	ftpd
Notification Type:	failed  

Notification:	ftpd failed @ Sat Jan 24 13:19:08 2015. A restart was attempted automagically.
Service Check Method:	[socket connect] 
Reason:	TCP Transaction Log: 
<< 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
<< 
<< 
<< 
<< 
<< 
>> USER __cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag
<< 331 User __cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag OK. Password required
>> PASS V5dukji8uCmgq7lbKOaDfrLzUM_j3XODB9e3zdYSyFrvq2aYY0vS0ABbmJpF4pSj
<< 530 Login authentication failed
ftpd: ** [530 Login authentication failed != 2]
: Died
Number of Restart Attempts:	280
Startup Log:	Starting pure-config.pl: Running: /usr/sbin/pure-ftpd -O clf:/var/log/xferlog --daemonize -A -c50 -B -C3 -D -E -fftp -H -I15 -lextauth:/var/run/ftpd.sock -L10000:8 -m4 -p30000:32760 -s -S21 -U133:022 -u100 -i -Oxferlog:/usr/local/apache/domlogs/ftpxferlog -k99 -Z -Y1 -JHIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3
[  OK  ]
Starting pure-authd: 
Log Messages:	Jan 24 13:19:17 servername pure-ftpd: ([email protected]) [INFO] Logout.
Jan 24 13:19:16 servername pure-ftpd: ([email protected]) [WARNING] Authentication failed for user [__cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag]
Jan 24 13:19:10 servername pure-ftpd: ([email protected]) [INFO] New connection from 127.0.0.1
Jan 24 13:14:14 servername pure-ftpd: ([email protected]) [INFO] Logout.
Jan 24 13:14:14 servername pure-ftpd: ([email protected]) [WARNING] Authentication failed for user [__cpanel__service__auth__ftpd__dOlssbDm_82954QgO3NDZnSpxT6JdlJbWiCm6rVoTzjimGGxs2JMY_e6SmuP67Dz]
Memory Information:	•	Used: 511MB 
•	Available: 1358MB 
•	Installed: 1869MB 
Load Information:	0.07 0.03 0.10
Uptime:	3 days, 6 hours, 35 seconds
IOStat Information:	avg-cpu:  %user   %nice %system %iowait  %steal   %idle
           3.05    0.66    2.25    1.14    0.00   92.90
Device:            tps   Blk_read/s   Blk_wrtn/s   Blk_read   Blk_wrtn
sda               6.66       273.77        78.39   76731762   21969916
dm-0             28.47       271.61        77.92   76126540   21839488
dm-1              0.12         0.53         0.43     149416     119320
ChkServd Version:	15.6
chkservd attempts to connect to 127.0.0.1:21 in order to validate this service is functioning. If you have blocked connections with iptables or hosts.allow this failure may be a false positive. You should open the firewall to allow connection as root to 127.0.0.1:21 or disable checks of this service in the Service Manager using the Configure monitor settings link below.

 

[Rhuan]

Hi, try to run

/scripts/setupftpserver pure-ftpd

Also, check if port 21 is enabled on your firewall

 

[cPanelMichael]

Hello

Could you open a support ticket using the link in my signature so we can take a closer look if the previous post is not helpful? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[gazza777]

Thanx guys, I ended up changing to ProFTP for the duration of the transfer from my old to new WHM servers and it's stopped the error messages :-/

Very odd, but I plan to switch back to PureFTP and if the problem returns I will come back to you guys!