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Cpanel Service Monitor FAILED: ftpd

Discussion in 'General Discussion' started by gazza777, Jan 24, 2015.

  1. gazza777

    gazza777 Member

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    Hi,

    I have a WHM server at Afrihost, after various account type changes (from unmanaged to managed and back to unmanaged) I'm now getting dozens of these messages every hour, how do I fix this? FTP is still working, even with this.

    I forced a cPanel update and that didn't help.


    Code:
    Server:	(my servername)
    Primary IP:	(my IP address)
    Service:	ftpd
    Notification Type:	failed  
    
    Notification:	ftpd failed @ Sat Jan 24 13:19:08 2015. A restart was attempted automagically.
    Service Check Method:	[socket connect] 
    Reason:	TCP Transaction Log: 
    << 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    << 
    << 
    << 
    << 
    << 
    >> USER __cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag
    << 331 User __cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag OK. Password required
    >> PASS V5dukji8uCmgq7lbKOaDfrLzUM_j3XODB9e3zdYSyFrvq2aYY0vS0ABbmJpF4pSj
    << 530 Login authentication failed
    ftpd: ** [530 Login authentication failed != 2]
    : Died
    Number of Restart Attempts:	280
    Startup Log:	Starting pure-config.pl: Running: /usr/sbin/pure-ftpd -O clf:/var/log/xferlog --daemonize -A -c50 -B -C3 -D -E -fftp -H -I15 -lextauth:/var/run/ftpd.sock -L10000:8 -m4 -p30000:32760 -s -S21 -U133:022 -u100 -i -Oxferlog:/usr/local/apache/domlogs/ftpxferlog -k99 -Z -Y1 -JHIGH:MEDIUM:+TLSv1:!SSLv2:+SSLv3
    [  OK  ]
    Starting pure-authd: 
    Log Messages:	Jan 24 13:19:17 servername pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Jan 24 13:19:16 servername pure-ftpd: (?@127.0.0.1) [WARNING] Authentication failed for user [__cpanel__service__auth__ftpd__YU1g79J5OgPTQdhkipxoe41iKdqIC5zGAYTL_ncHpV9AsBJBbHmhrVse8FQWhuag]
    Jan 24 13:19:10 servername pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1
    Jan 24 13:14:14 servername pure-ftpd: (?@127.0.0.1) [INFO] Logout.
    Jan 24 13:14:14 servername pure-ftpd: (?@127.0.0.1) [WARNING] Authentication failed for user [__cpanel__service__auth__ftpd__dOlssbDm_82954QgO3NDZnSpxT6JdlJbWiCm6rVoTzjimGGxs2JMY_e6SmuP67Dz]
    Memory Information:	•	Used: 511MB 
    •	Available: 1358MB 
    •	Installed: 1869MB 
    Load Information:	0.07 0.03 0.10
    Uptime:	3 days, 6 hours, 35 seconds
    IOStat Information:	avg-cpu:  %user   %nice %system %iowait  %steal   %idle
               3.05    0.66    2.25    1.14    0.00   92.90
    Device:            tps   Blk_read/s   Blk_wrtn/s   Blk_read   Blk_wrtn
    sda               6.66       273.77        78.39   76731762   21969916
    dm-0             28.47       271.61        77.92   76126540   21839488
    dm-1              0.12         0.53         0.43     149416     119320
    ChkServd Version:	15.6
    chkservd attempts to connect to 127.0.0.1:21 in order to validate this service is functioning. If you have blocked connections with iptables or hosts.allow this failure may be a false positive. You should open the firewall to allow connection as root to 127.0.0.1:21 or disable checks of this service in the Service Manager using the Configure monitor settings link below.
     
  2. Rhuan

    Rhuan Active Member

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    Hi, try to run

    Code:
    /scripts/setupftpserver pure-ftpd
    Also, check if port 21 is enabled on your firewall
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look if the previous post is not helpful? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  4. gazza777

    gazza777 Member

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    Thanx guys, I ended up changing to ProFTP for the duration of the transfer from my old to new WHM servers and it's stopped the error messages :-/

    Very odd, but I plan to switch back to PureFTP and if the problem returns I will come back to you guys!
     
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