Cpanel service SSL issue

mahdy_sharifi

Well-Known Member
Feb 26, 2012
218
1
68
cPanel Access Level
Root Administrator
Hi :

we used SSL on cpanel service and hostname : cp.domain.com and this working fine without browser alert .
but when we want go to client Cpanel from WHM , we forward this address :
cpanel.cp.domain.com and get broswer alert .

How can fix it ? fix browser alert from cpanel.cp.domain.com
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Based on this I'd assume that the SSL only covers cp.domain.com, to bypass this you'd need to access using the URL as cp.domain.tld/cpanel or cp.domain.tld:2083 - you can choose the URL redirect method in WHM>>Server Configuration>>Tweak Settings -> Redirection

If you need to access with the URL cpanel.cp.domain.com you'd need to include it in the SSL.
 

mahdy_sharifi

Well-Known Member
Feb 26, 2012
218
1
68
cPanel Access Level
Root Administrator
How Can include cpanel.cp.domain.com in the SSL ?
because I cant create subdomain across Hostname .
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,252
313
Houston
Hello,

cPanel offers free hostname SSL's which would provide the hostname with its own SSL for starters. If this isn't available to you, then you'd need to purchase an SSL or have the domain added to the present one through the vendor you purchased it from.