Anytime i try to access my cpanel server, it shows 500 internal server error as shown in the attached image. This happens immediatly i put in my username and password.
After browsing a lot of websites, i still could not resolve the issue. I have tried things like this -> /scripts/upcp –force, it was unsuccessful.
i also ran this code tail -f /usr/local/cpanel/logs/error_log
it shows the below logs.
[21:47] [server2.mp3songs.com.ng ~] # tail -f /usr/local/cpanel/logs/error_log
[2022-02-26 21:48:26 +0000] warn [cpaneld] The subprocess (cpanel (cpanel)) exited with an error (ID 928997033116506): The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 263.
Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x2ec7e38)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 238
Cpanel::Server::Handlers::SubProcess::_shutdown_failed_subprocess(Cpanel::Server::Handlers::SubProcess=HASH(0x2ec7e38)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 82
Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x2ec7e38), "subprocess_name", "cpanel (cpanel)", "subprocess_read_handle", GLOB(0x2e6a588), "subprocess_write_handle", GLOB(0x2ec7ef8), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7575
cpanel::cpsrvd::cpHandler("app", "cpanel", "document", "./frontend/paper_lantern/index.html") called at cpsrvd.pl line 2839
cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 2077
cpanel::cpsrvd::dodoc(HASH(0x16abd78)) called at cpsrvd.pl line 1766
cpanel::cpsrvd::handle_one_connection(5) called at cpsrvd.pl line 1128
cpanel::cpsrvd::script() called at cpsrvd.pl line 436
[2022-02-26 21:48:26 +0000] info [cpaneld] Internal Server Error: "GET /cpsess8295528252/frontend/paper_lantern/index.html?login=1&post_login=18152355401835 HTTP/1.1" 500 Internal Error (ID 928997033116506)
After browsing a lot of websites, i still could not resolve the issue. I have tried things like this -> /scripts/upcp –force, it was unsuccessful.
i also ran this code tail -f /usr/local/cpanel/logs/error_log
it shows the below logs.
[21:47] [server2.mp3songs.com.ng ~] # tail -f /usr/local/cpanel/logs/error_log
[2022-02-26 21:48:26 +0000] warn [cpaneld] The subprocess (cpanel (cpanel)) exited with an error (ID 928997033116506): The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 263.
Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x2ec7e38)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 238
Cpanel::Server::Handlers::SubProcess::_shutdown_failed_subprocess(Cpanel::Server::Handlers::SubProcess=HASH(0x2ec7e38)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 82
Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x2ec7e38), "subprocess_name", "cpanel (cpanel)", "subprocess_read_handle", GLOB(0x2e6a588), "subprocess_write_handle", GLOB(0x2ec7ef8), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7575
cpanel::cpsrvd::cpHandler("app", "cpanel", "document", "./frontend/paper_lantern/index.html") called at cpsrvd.pl line 2839
cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 2077
cpanel::cpsrvd::dodoc(HASH(0x16abd78)) called at cpsrvd.pl line 1766
cpanel::cpsrvd::handle_one_connection(5) called at cpsrvd.pl line 1128
cpanel::cpsrvd::script() called at cpsrvd.pl line 436
[2022-02-26 21:48:26 +0000] info [cpaneld] Internal Server Error: "GET /cpsess8295528252/frontend/paper_lantern/index.html?login=1&post_login=18152355401835 HTTP/1.1" 500 Internal Error (ID 928997033116506)
