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cPanel smartcheck Possible Hard Drive Failure Soon

Discussion in 'General Discussion' started by akenshi, May 9, 2010.

  1. akenshi

    akenshi Member

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    Dear All.

    Please advice :(
    Recently I got an email from runcheck Cpanel as follows:

    --------------------------------------------------------------------------
    Return-path: <root@domain.com>
    Envelope-to: email@domain.com
    Delivery-date: Mon, date
    Received: from localhost ([127.0.0.1])
    by domain.com with esmtp (Exim 4.69)
    (envelope-from <root@domain.com>)
    id
    for email@domain.com; Mon, date
    Received: from domain.com ([IP ADDREESS] )
    with IP:25 by domain.com; date
    Received: from root by domain.com with local (Exim 4.69)
    (envelope-from <root@domain.com>)
    id 1OBBcM-0006po-7P
    for email@domain.com; Mon, date
    To: email@domain.com
    From: cpanel@domain.com
    Subject: [cPanel smartcheck] Possible Hard Drive Failure Soon
    Message-Id: <ID@domain.com>
    Date: Mon, date
    X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
    X-AntiAbuse: Primary Hostname - Hostname
    X-AntiAbuse: Original Domain - domain.com
    X-AntiAbuse: Originator/Caller UID/GID - [0 0] / [47 12]
    X-AntiAbuse: Sender Address Domain - Hostname.com
    X-Source: /usr/bin/perl-bin
    X-Source-Args: /usr/bin/perl /scripts/smartcheck
    X-Source-Dir: /
    X-Assp-Score: -15 (PBwhite)
    X-Assp-Delay: email@domain.com not delayed (noProcessingDomains);
    date
    X-Assp-Passing: noProcessingDomains
    X-Assp-ID: domain.com ()
    X-Assp-Version: 1.7.1.3(1.0.0)
    X-ACL-Warn: {

    S.M.A.R.T Errors on /dev/sda
    From Command: /usr/sbin/smartctl -q errorsonly -H -l selftest -l error /dev/sda
    Please note the following marginal Attributes:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    190 Airflow_Temperature_Cel 0x0022 050 045 045 Old_age Always In_the_past 50 (Lifetime Min/Max 22/55)
    ----END /dev/sda--
    --------------------------------------------------------------------------

    What should I do next?
    whether the disk needs to be replaced?

    Thank you very much........
     
  2. Spiral

    Spiral BANNED

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    You got a malfunction which could be minor or could be an early
    indicator of a more serious problem or upcoming drive failure.

    First Question: How old is your server?

    If the answer to that question is more than 2 years, I wouldn't bother wasting time diagnosing further and go ahead and replace the drive. In fact older than 2 years, I'd consider replacing the entire server just as it will probably be more cost effective to go ahead and migrate over to something a little bit newer technology.

    Second Question: What is your backup situation?

    Hopefully the answer to that question is not "what is a backup?" :rolleyes: :D
     
  3. akenshi

    akenshi Member

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    Thank you for your answer,

    Age servers can be said is still young just 4 months :)

    Your suggestion to replace the HDD is very useful, but is there any other solution other than replacing the HDD?
     
  4. cPanelJamyn

    cPanelJamyn Social Engineer
    Staff Member

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    If you're not sure what brand/model of drive is in your server, check with your datacenter. Then, look up the safe operating temperatures for your particular drive. This warning was triggered because your drive is running ~ 50 degrees celcius (122 degrees F). This temperature could (a) be normal for your particular drive, (b) indicate a potential drive problem (friction generates heat), or (c) indicate poor cooling around your server. You should (always) back up your data regardless, to be safe.
     
  5. Peoplespaces

    Peoplespaces Well-Known Member

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    How does one enable S.M.A.R.T. and configure it on cPanel servers?
     
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