[cPanel smartcheck] Possible Hard Drive Failure Soon

asiams

Well-Known Member
May 28, 2003
89
0
156
Hokkaido, JAPAN
Hello,

I have this message for only one server:

[cPanel smartcheck] Possible Hard Drive Failure Soon

Here is the email says:

S.M.A.R.T Errors on /dev/sdb
From Command: /usr/sbin/smartctl -q errorsonly -H -l selftest -l error /dev/sdb
Please note the following marginal Attributes:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
190 Unknown_Attribute 0x0022 060 043 045 Old_age Always In_the_past 78032928808
----END /dev/sdb--

I also found the discussion that it can be a Cpanel issue as follows:


http://www.webhostingtalk.com/showthread.php?p=4861569
http://www.webhostingtalk.com/showthread.php?p=4863792

My data center had a test like this:

[email protected] [~]# smartctl -d ata -H /dev/sdb
smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
Please note the following marginal Attributes:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
190 Unknown_Attribute 0x0022 062 043 045 Old_age Always In_the_past 77965819942

[email protected] [~]# smartctl -d ata -a /dev/sdb
smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===
Device Model: ST3250820AS
Serial Number: 9QE1STWF
Firmware Version: 3.AAE
User Capacity: 250,059,350,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 7
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Wed Dec 19 13:02:46 2007 JST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 430) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 92) minutes.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 104 088 006 Pre-fail Always - 134656891
3 Spin_Up_Time 0x0003 097 097 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 48
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 084 060 030 Pre-fail Always - 286940410
9 Power_On_Hours 0x0032 096 096 000 Old_age Always - 4282
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 53
187 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
189 Unknown_Attribute 0x003a 100 100 000 Old_age Always - 0
190 Unknown_Attribute 0x0022 062 043 045 Old_age Always In_the_past 77965819942
194 Temperature_Celsius 0x0022 038 057 000 Old_age Always - 38 (Lifetime Min/Max 0/32)
195 Hardware_ECC_Recovered 0x001a 062 056 000 Old_age Always - 206780173
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age Offline - 0
202 TA_Increase_Count 0x0032 100 253 000 Old_age Always - 0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

[email protected] [~]# smartctl -l error /dev/sdb
smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF READ SMART DATA SECTION ===
SMART Error Log Version: 1
No Errors Logged

Now even after the test and know that there is no error, I still get the SMART error.

Does anyone have similar problem? Any solution for this?

Thanks.

asiams
 

Bailey

Well-Known Member
Aug 12, 2001
120
1
318
Wisconsin
Do a search here for Unknown_Variable ... this issue has been discussed in a couple of threads now. :)

:D Bailey