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[cPanel smartcheck] Possible Hard Drive Failure Soon

Discussion in 'General Discussion' started by asiams, Dec 21, 2007.

  1. asiams

    asiams Well-Known Member

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    Hello,

    I have this message for only one server:

    [cPanel smartcheck] Possible Hard Drive Failure Soon

    Here is the email says:

    S.M.A.R.T Errors on /dev/sdb
    From Command: /usr/sbin/smartctl -q errorsonly -H -l selftest -l error /dev/sdb
    Please note the following marginal Attributes:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    190 Unknown_Attribute 0x0022 060 043 045 Old_age Always In_the_past 78032928808
    ----END /dev/sdb--

    I also found the discussion that it can be a Cpanel issue as follows:


    http://www.webhostingtalk.com/showthread.php?p=4861569
    http://www.webhostingtalk.com/showthread.php?p=4863792

    My data center had a test like this:

    root@server24 [~]# smartctl -d ata -H /dev/sdb
    smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 Bruce Allen
    Home page is http://smartmontools.sourceforge.net/

    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    Please note the following marginal Attributes:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    190 Unknown_Attribute 0x0022 062 043 045 Old_age Always In_the_past 77965819942

    root@server24 [~]# smartctl -d ata -a /dev/sdb
    smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 Bruce Allen
    Home page is http://smartmontools.sourceforge.net/

    === START OF INFORMATION SECTION ===
    Device Model: ST3250820AS
    Serial Number: 9QE1STWF
    Firmware Version: 3.AAE
    User Capacity: 250,059,350,016 bytes
    Device is: Not in smartctl database [for details use: -P showall]
    ATA Version is: 7
    ATA Standard is: Exact ATA specification draft version not indicated
    Local Time is: Wed Dec 19 13:02:46 2007 JST
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled

    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    See vendor-specific Attribute list for marginal Attributes.

    General SMART Values:
    Offline data collection status: (0x82) Offline data collection activity
    was completed without error.
    Auto Offline Data Collection: Enabled.
    Self-test execution status: ( 0) The previous self-test routine completed
    without error or no self-test has ever
    been run.
    Total time to complete Offline
    data collection: ( 430) seconds.
    Offline data collection
    capabilities: (0x5b) SMART execute Offline immediate.
    Auto Offline data collection on/off support.
    Suspend Offline collection upon new
    command.
    Offline surface scan supported.
    Self-test supported.
    No Conveyance Self-test supported.
    Selective Self-test supported.
    SMART capabilities: (0x0003) Saves SMART data before entering
    power-saving mode.
    Supports SMART auto save timer.
    Error logging capability: (0x01) Error logging supported.
    General Purpose Logging supported.
    Short self-test routine
    recommended polling time: ( 1) minutes.
    Extended self-test routine
    recommended polling time: ( 92) minutes.

    SMART Attributes Data Structure revision number: 10
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x000f 104 088 006 Pre-fail Always - 134656891
    3 Spin_Up_Time 0x0003 097 097 000 Pre-fail Always - 0
    4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 48
    5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
    7 Seek_Error_Rate 0x000f 084 060 030 Pre-fail Always - 286940410
    9 Power_On_Hours 0x0032 096 096 000 Old_age Always - 4282
    10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
    12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 53
    187 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
    189 Unknown_Attribute 0x003a 100 100 000 Old_age Always - 0
    190 Unknown_Attribute 0x0022 062 043 045 Old_age Always In_the_past 77965819942
    194 Temperature_Celsius 0x0022 038 057 000 Old_age Always - 38 (Lifetime Min/Max 0/32)
    195 Hardware_ECC_Recovered 0x001a 062 056 000 Old_age Always - 206780173
    197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
    199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
    200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age Offline - 0
    202 TA_Increase_Count 0x0032 100 253 000 Old_age Always - 0

    SMART Error Log Version: 1
    No Errors Logged

    SMART Self-test log structure revision number 1

    SMART Selective self-test log data structure revision number 1
    SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
    1 0 0 Not_testing
    2 0 0 Not_testing
    3 0 0 Not_testing
    4 0 0 Not_testing
    5 0 0 Not_testing
    Selective self-test flags (0x0):
    After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay.

    root@server24 [~]# smartctl -l error /dev/sdb
    smartctl version 5.33 [i686-redhat-linux-gnu] Copyright (C) 2002-4 Bruce Allen
    Home page is http://smartmontools.sourceforge.net/

    === START OF READ SMART DATA SECTION ===
    SMART Error Log Version: 1
    No Errors Logged

    Now even after the test and know that there is no error, I still get the SMART error.

    Does anyone have similar problem? Any solution for this?

    Thanks.

    asiams
     
  2. Bailey

    Bailey Well-Known Member

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    Do a search here for Unknown_Variable ... this issue has been discussed in a couple of threads now. :)

    :D Bailey
     

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