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Cpanel SSL certificates get The system failed to fetch the DCV (Domain Control Validation)

Discussion in 'Security' started by Miguel G, Nov 15, 2016.

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  1. Miguel G

    Miguel G Active Member

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    I have WHM 60 (updated from last night build 19)

    I have enabled Cpanel SSL market place and with an account that I own I could start the buying process a few days ago, but now I can´t either.

    She gets this error:
    Code:
    Resolution Failed “The system failed to fetch the DCV (Domain Control Validation) file at “mysite.com/4341.UAPI_PL__.PSrR8_xv.cpaneldcv" because of an error: El sistema no pudo enviar una solicitud HTTP (Protocolo de Transferencia de Hipertexto) “GET” a
    “/mysite.com/4341.UAPI_PL__.PSrR8_xv.cpaneldcv” debido a un error: Could not connect to 'mysite.com:80': Connection refused The system failed to send an HTTP (Hypertext Transfer Protocol) “GET” request to “/mysite.com/4341.UAPI_PL__.PSrR8_xv.cpaneldcv”because of an error: Could not connect to 'mysite.com:80': Connection refused .”
    
    Maybe something related to the last update?
     
    #1 Miguel G, Nov 15, 2016
    Last edited by a moderator: Nov 15, 2016
  2. Jcats

    Jcats Well-Known Member

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    Connection refused

    I would try disabling your firewall and IPtables then try again just to see if its the firewall blocking the incoming request.

    Or it could be as simple as the domain being misspelled, can you actually go to 'mysite.com'(obviously the real domain that shows in the error)

    You can also monitor the access logs to see if the actual request is coming in:

    Code:
    # tail -f /usr/local/apache/domlogs/mysite.com
     
    cPanelMichael likes this.
  3. Miguel G

    Miguel G Active Member

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    Yes, it was the firewall

    Thanks!
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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