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cPanel SSL error

Discussion in 'Security' started by joaosavioli, Apr 20, 2017.

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  1. joaosavioli

    joaosavioli Active Member

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    Hi,

    I´m trying to generate an AutoSSL by WHM, but I´m receiving this error:
    11:54:12 ERRO AutoSSL failed to request an SSL certificate for “mydomain.com” because of an error: (XID 7yg3de) A cPanel Store retornou um erro (X::PermissionDenied) em resposta à solicitação “POST ssl/certificate/free”: Free 90 certs are not allowed by this partner The cPanel Store returned an error (X::PermissionDenied) in response to the request “POST ssl/certificate/free”: Free 90 certs are not allowed by this partner

    Could you help me?

    Best regards
    Joao
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello Joao,

    This message suggests your cPanel license provider has disabled free AutoSSL certificates. I recommend reaching out to your provider if you'd like more information about their policy regarding AutoSSL certificates.

    Thank you.
     
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