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cPanel SSL Failing

Discussion in 'General Discussion' started by zeromtrx, Sep 24, 2003.

  1. zeromtrx

    zeromtrx Member

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    Over the past few days my cPanel and WHM SSL services have been failing, forcing my users to use the insecure URLs to access the control panels. Since cPanel isn't failing altogether I don't know where to start looking. Has anyone encountered this? Can anyone point me in the right direction? Many thanks!

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  2. mjm

    mjm BANNED

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    do you have any weird log entries?

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  3. zeromtrx

    zeromtrx Member

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    For what and where would I be looking? I skimmed the logs in the cpanel log directory and didn't find anything.

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  4. perlchild

    perlchild Well-Known Member

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    A quick and dirty hack would be to have a cron run
    /etc/init.d/cpanel3 restart
    or
    /etc/init.d/cpanel restart
    (depending on which version of cpanel you have, there might be a version number or not)
    every so hours, I've found that it fixes the problem in many cases

    (if cpanel reads this, how about a chkservd that is ssl aware to check for stunnel and restarts it?)

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  5. zeromtrx

    zeromtrx Member

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    I updated my software last night. While there were no cPanel updates available it did update a number of ssl and openssh items. My SSL control panels haven't gone down since. I guess I'll keep my fingers crossed.

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  6. Michael-MS

    Michael-MS Well-Known Member

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    A few months ago WHM/CPanel SSL would fail randomly. The temporary fix was to restart cpanel. This seems to have fixed itself recently.

    However, now Shared SSL (main server ip/hostname) and also a Dedicated IP SSL site seem to crash randomly. The temporary fix this time is to restart httpd.

    I hate random things more than anything else... I guess I should check my logs. But anyone have any ideas? :rolleyes:

    Michael
     
  7. myusername

    myusername Well-Known Member
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    I too am looking for a similar way that checkservd would restart SSL when the process goes stale.

    Currently I have to constantly

    # /usr/local/apache/bin/apachectl startssl

    If it says it running, kill the process ID# and run the command again above.

    Anyone have any ideas on how to automate this through checkservd or similar?
     
  8. Doctor

    Doctor Well-Known Member

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    Same Problem Here!

    I have the same problem too. For the past 3 days, it has failed once a day. For my case, it doesn't help even after restarting cpanel. What I had to do was re-install the SSL cert each time it happened.
     
  9. Michael-MS

    Michael-MS Well-Known Member

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    I haven't had any problems with this issue since I was forced (due to the frequent crashes) to setup a monitoring service for an https:// site. The SSL service hasn't crashed since I've had the program monitoring the https page every 3 minutes. (about 2 months now) So you might want to try doing this... even though it's a pretty bad solution, lol. :D
     
  10. Doctor

    Doctor Well-Known Member

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    Michael, what monitoring service did you employ for your https site? It would help everyone here if you mention the name.
     
  11. Michael-MS

    Michael-MS Well-Known Member

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    If you have a windows computer available that's online 24/7 then use http://www.a1monitor.com/. It's a one-time fee and works VERY well for monitoring my linux-cpanel servers on multiple ports to check for email, web, https, ping, etc. :)

    If not, then you can try alertra.com. I was very happy with the level of service, however it can be expensive if you have a bunch of servers that you need to monitor on high-frequency with multiple ports per server. :(
     
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