The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cpanel SSL Installation Error

Discussion in 'General Discussion' started by Richard Colbert, Aug 7, 2016.

Tags:
  1. Richard Colbert

    Richard Colbert Registered

    Joined:
    Aug 7, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Robertsdale, AL
    cPanel Access Level:
    Website Owner
    So whenever I try and install an SSL certificate (from any source) I get the following error:

    Code:
    The user “system” does not exist.
    I have been trying for about 8 hours to install an SSL Certificate on my dedicated server and no luck. I have tried multiple Comodo Certs and a letsencrypt cert and still no success.
     
    #1 Richard Colbert, Aug 7, 2016
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    36,294
    Likes Received:
    1,208
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The error message suggests the domain name you are installing the certificate on is not associated with a valid cPanel account. Could you let us know how you are installing the certificate? Also, could you verify your server's hostname is not added directly to an existing account (e.g. if host.domain.tld is the hostname, make sure "host" isn't added as a subdomain on the "domain.tld" cPanel account).

    Thank you.
     
    #2 cPanelMichael, Aug 7, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Cpanel Installation Error
  1. alirazakhalid1986

    cPanel Installation Error

    alirazakhalid1986, Jun 11, 2017, in forum: General Discussion
    Replies:
    9
    Views:
    184
    cPanelMichael
    Jun 22, 2017
  2. Awtra

    cPanel error with installation

    Awtra, Apr 15, 2017, in forum: General Discussion
    Replies:
    5
    Views:
    249
    cPanelMichael
    Apr 17, 2017
  3. Shubham Banekar

    Cpanel Installation DNS Error

    Shubham Banekar, Sep 28, 2016, in forum: General Discussion
    Replies:
    1
    Views:
    304
    cPanelMichael
    Sep 29, 2016
  4. Edmund Ong

    Fatal Error: Fail to install cPanel with installation script

    Edmund Ong, Sep 2, 2016, in forum: General Discussion
    Replies:
    1
    Views:
    615
    Infopro
    Sep 2, 2016
  5. loze

    cPanel Installation Error.

    loze, Jun 30, 2016, in forum: CloudLinux
    Replies:
    1
    Views:
    523
    cPanelMichael
    Jul 1, 2016

Share This Page