The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cPanel status: fatal error

Discussion in 'General Discussion' started by neodelphi, Sep 1, 2009.

  1. neodelphi

    neodelphi Registered

    Joined:
    Sep 1, 2009
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    New Zealand
    Hello,

    WHM is working perfectly.... and just woke-up one day with this problem when visited client cPanel and found this error on the cPanel status (left hand side) and anything relate to the domain/subdomains have funny strings instead of counters... but as far as i can see cPanel is still working properly.

    I did heaps of searching but could not find the best solution to fix this cPanel problem, I tried some suggestions like updating cPanel as well as force update including changing permission of httpd.conf to 555/755 etc. but still to no avail, i read somewhere downgrading works.... but i have no idea how to downgrade WHM+Cpanel!

    This is the error message I have! my server provider gave up and said just restore everything from the last working backup, but we already made heaps of changes to the site so would consider that as last resort.

    Version: cPanel 11.24.5-S38506 - WHM 11.24.2 - X 3.9

    Error message:
    :eek:

    [a fatal error or timeout occurred while processing this directive]
    Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm line 27. Cpanel::ConfigFiles::find_httpconf() called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 43 Cpanel::DomainLookup::getmultiparked() called at /usr/local/cpanel/Cpanel/Park.pm line 156 Cpanel::Park::_countparked() called at (eval 102) line 1 eval '$rSTATS->{$key}{$item} = Cpanel::Park::_countparked();' called at /usr/local/cpanel/Cpanel/StatsBar.pm line 241 Cpanel::StatsBar::api2_stat('infinitylang', 'true', 'rowcounter', 'mainstats', 'display', 'emailac_counts|subdomains|parkeddomains|addondomains|ftpaccounts...') called at (eval 95) line 1 eval '$dataref = [Cpanel::StatsBar::api2_stat(%CFG)];' called at cpanel.pl line 5011 main::api2_exec('StatsBar', 'stat', 'HASH(0x11d0ab90)', 'HASH(0x20dca30)') called at cpanel.pl line 1484 main::cpexectag('<?cp StatsBar::stat([tr class="row-%"][td width="40\{percent}"][...') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x2aea5b62b960)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x11d0cfc0)') called at cpanel.pl line 2878 main::doinclude('/usr/local/cpanel/base/frontend/x3/branding/index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95 Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1 eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660 main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x207d820)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x11d6d660)') called at cpanel.pl line 1318
    [a fatal error or timeout occurred while processing this directive]
    Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm line 27. Cpanel::ConfigFiles::find_httpconf() called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 34 Cpanel::DomainLookup::listsubdomains() called at /usr/local/cpanel/Cpanel/SubDomain.pm line 178 Cpanel::SubDomain::countsubdomains() called at (eval 103) line 1 eval '$rSTATS->{$key}{$item} = Cpanel::SubDomain::countsubdomains();' called at /usr/local/cpanel/Cpanel/StatsBar.pm line 241 Cpanel::StatsBar::api2_stat('infinitylang', 'true', 'rowcounter', 'mainstats', 'display', 'emailac_counts|subdomains|parkeddomains|addondomains|ftpaccounts...') called at (eval 95) line 1 eval '$dataref = [Cpanel::StatsBar::api2_stat(%CFG)];' called at cpanel.pl line 5011 main::api2_exec('StatsBar', 'stat', 'HASH(0x11d0ab90)', 'HASH(0x20dca30)') called at cpanel.pl line 1484 main::cpexectag('<?cp StatsBar::stat([tr class="row-%"][td width="40\{percent}"][...') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x2aea5b62b960)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x11d0cfc0)') called at cpanel.pl line 2878 main::doinclude('/usr/local/cpanel/base/frontend/x3/branding/index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95 Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1 eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660 main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x207d820)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x11d6d660)') called at cpanel.pl line 1318
    [a fatal error or timeout occurred while processing this directive]
    Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm line 27. Cpanel::ConfigFiles::find_httpconf() called at /usr/local/cpanel/Cpanel/UserDomainIp.pm line 19 Cpanel::UserDomainIp::getdomainip('quickweb.co.nz') called at /usr/local/cpanel/Cpanel/ExpVar.pm line 284 Cpanel::ExpVar::expvar('$ip') called at /usr/local/cpanel/Cpanel/StatsBar.pm line 230 Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|cpanelrevision|theme|...') called at (eval 108) line 1 eval '$dataref = [Cpanel::StatsBar::api2_stat(%CFG)];' called at cpanel.pl line 5011 main::api2_exec('StatsBar', 'stat', 'HASH(0x2aea5b63ec50)', 'HASH(0x20dca30)') called at cpanel.pl line 1484 main::cpexectag('<?cp StatsBar::stat([tr class="row-%"][td width="40\{percent}" a...') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x2aea5b62b960)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x11d0cfc0)') called at cpanel.pl line 2878 main::doinclude('/usr/local/cpanel/base/frontend/x3/branding/index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95 Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1 eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660 main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4808 main::dotag(undef) called at cpanel.pl line 4691 main::cpanel_parseblock('SCALAR(0x207d820)') called at cpanel.pl line 4643 main::cpanel_parse('GLOB(0x11d6d660)') called at cpanel.pl line 1318
    [a fatal error or timeout occurred while processing this directive]

    ===================

    thanks everyone.
     
    #1 neodelphi, Sep 1, 2009
    Last edited: Sep 1, 2009
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,461
    Likes Received:
    22
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    This is the pertinent part of the error message:

    Code:
    Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm
    
    Your httpd.conf file is missing. Based upon the other items you mentioned you may want to check for lack of disk space, corrupted file system or other disk related problems.
     
Loading...

Share This Page