Cpanel stuck when terminating an account

septi

Active Member
Dec 27, 2012
39
0
6
cPanel Access Level
Root Administrator
first try to delete to no avail

The account has 1200 addon domains and has tons of files.

Then I delete most of the files manually using simple rm -rf *

Now I try to terminate an account again.

This time it stuc at removing user and group.

It's still stuck till now.

I have no idea how removing user and group can take that long. What is cpanel doing


What is in the cpanel log files. Have you deleted the user/group entry from the passwd/group file manually?
 

septi

Active Member
Dec 27, 2012
39
0
6
cPanel Access Level
Root Administrator
Cpanel terminate error

when i run cpanel error occurs
the error log are :

rcs: /etc/userdomains,v: can't remove locked revision 1.6
proftpd: no process killed
proftpd: no process killed
[email protected] [/usr/local/cpanel/logs]#

Because I do not know how to unlock it I just reboot the server.

Now my user_domains,v is corrupt. how i can remove the corrupt? It's filled with lines that should have been deleted.

- porn site URLs removed -

all like these 2400 pieces. I created a user with the exact same username and delete it again. Yet those lines are not deleted. Are those dangerous?

What is the role of /etc/userdomains,v anyway?
 
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