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cPanel subdomain not working

Discussion in 'Bind / DNS / Nameserver Issues' started by ktechmidas, May 11, 2017.

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  1. ktechmidas

    ktechmidas Registered

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    Hi All,

    I haven't used cpanel in many years so bear with me...

    I've installed a trial version of cPanel on AWS for testing and setting up, however I'm having some issues. I set up my own account from the root account using my domain.

    However I'm having issues with subdomains, I have added a subdomain inside cpanel (billing.domain.tld) to go to public_html/billing (the default path) and if I dig I get the correct address. domain.tld works as it's the root domain, but billing.domain.tld gives me a "Sorry" page.

    Any ideas?

    [Removed - Please Exclude Real Domain Names]
     
    #1 ktechmidas, May 11, 2017
    Last edited by a moderator: May 11, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you confirm that you installed the official cPanel AMI for Amazon Linux?

    Thank you.
     
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