Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel subdomain not working

Discussion in 'Bind/DNS/Nameserver' started by ktechmidas, May 11, 2017.

Tags:
  1. ktechmidas

    ktechmidas Registered

    Joined:
    May 11, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    China
    cPanel Access Level:
    Root Administrator
    Hi All,

    I haven't used cpanel in many years so bear with me...

    I've installed a trial version of cPanel on AWS for testing and setting up, however I'm having some issues. I set up my own account from the root account using my domain.

    However I'm having issues with subdomains, I have added a subdomain inside cpanel (billing.domain.tld) to go to public_html/billing (the default path) and if I dig I get the correct address. domain.tld works as it's the root domain, but billing.domain.tld gives me a "Sorry" page.

    Any ideas?

    [Removed - Please Exclude Real Domain Names]
     
    #1 ktechmidas, May 11, 2017
    Last edited by a moderator: May 11, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,323
    Likes Received:
    1,851
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you confirm that you installed the official cPanel AMI for Amazon Linux?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice