Cpanel + Support + Does it exist?

[mattonline]

I lodged a Cpanel support ticket 12 days ago and I am still yet to receive a response, is this normal? - what's going on and who do I contact to get some response?

Matt

 

[DanielCP]

Well, if your not a direct distributor/partner noc then you need to contact your distributor... otherwise you'll just have to wait on cpanel to reply.

 

[dandanfireman]

Try again, cpanel hasn't been nearly that slow for me.

 

[mattonline]

Got my reply today.