cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
13,304
1,249
313
Houston
I am sorry to hear that you've waited a while for support but changes in wait time would have nothing to do with the licensing changes. In fact we've added staff since then. More than likely wait time is due to higher than normal support requests. What is your ticket ID and I'll take a look at it for you?