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cPanel to cPanel transfer and migraite

Discussion in 'General Discussion' started by hostdr, Nov 13, 2010.

  1. hostdr

    hostdr Registered

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    Hello,

    I'm a reseller, with no root access. I've made a full backup copy for an account in order to transfer from one host to another, and i have uploaded and restored the copy to the new cPanel Host.

    How do i complete the process, restore the public_html, Mysql, email, cron jobs?

    I've attached an image of the current status.

    Any help is appreciated.

    [​IMG]
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Sounds like you unpacked it to the cPanel account on the new server, is that right? That's not exactly the best way to go.

    To restore a full backup file it must be placed in one of these directories:
    Restore a Full Backup/cpmove File
    From your: WHM > Backup > Restore a Full Backup/cpmove file, type the username for the file and click Restore.
     
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  3. hostdr

    hostdr Registered

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    Hi, Many thanks for your help.

    In my WHM i was not able to find Backup function? I've attached a snapshot of my WHM.

    Any idea why Backup is not included in my WHM?

    [​IMG]
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    You'd need to speak with your provider for why that option isn't available. Since it isn't, you could ask them to restore the backup for you after you let them know the location where it's been uploaded.
     
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