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Cpanel Trash Not Work

Discussion in 'Data Protection' started by mahdy_sharifi, May 1, 2012.

  1. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Hello :

    When my user want to Restore deleted file from Trash , This feature not work !

    Guide Please To resolve this.

    Thank you
     
    #1 mahdy_sharifi, May 1, 2012
    Last edited: May 1, 2012
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    To clarify, are you using Legacy File Manager and attempting to restore a file that you deleted? If so, could you paste any specific error messages that appear, or the output of the cPanel error log when it fails?

    Thank you.
     
  3. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    No error shown on user Browser .
    - Yes Legacy File Manager
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Please check the output of the cPanel error log when attempting to restore a file in legacy File Manager. The cPanel error log can be found at:

    Code:
    # /usr/local/cpanel/logs/error_log
    Thank you.
     
  5. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    I can't see any related log about this issue in my cpanel logs !

    Thank you
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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